Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary
Result-focused Supply Chain leader in CPG industry with demonstrate focus in demand planning, trend analysis, and product management. Solid experience in planning, implementation, problem solving and execute strategies resulting in greater customer confidence and strengthen business results. Prove ability to train, motivate and lead successful teams of employees

Core Qualifications
  • Team Leadership
  • Demand Planning
  • Process Improvement
  • New Product Management
  • Cost Reduction
  • Supply Chain Management
  • Supply Chain Management
  • Customer/Supplier Relations
  • Root Cause Analysis
  • Finance/Budget Management
  • Consumer Insight
  • S&OP Process
  • Inventory Management
Professional Experience
Manager, Demand Planning, 2014 to Current
AvantorOklahoma, PA,
  • Manage demand for products worth $1.5 Billion sales, including the company's fastest growing categories.
  • Collaborate with cross functional teams on brand marketing strategies, promotional calendars and translate inputs into creation of product forecast (launches, events, promotions and in-line).
  • Responsible for monthly S&OP meeting and Annual Operating Planning processes.
  • Improve forecast accuracy 12% by analyze weekly sales performance and implement competitive analytical tools.
  • Reduce excess inventory $2.75M (21%) by established monthly promotional re-plan process.
  • Expand responsibility to 2 additional categories with track record of forecast accuracy improvements.
  • Influence division to make decision on $20M category exit and work closely with Marketing/Sales on markdown strategies to minimize return provision, deliver 100% service rate and under budget results.
Manager, Supply Chain, 11/2012 to 11/2013
Flowserve CorporationSchoolcraft, MI,
  • Develop monthly supply plans for $2 Billion business both manufactured and sourced products to optimize production time, cost, service, and working capital.
  • Balance workflow/shift across manufacturing plant to improve efficiency, reducing inventory carrying cost by $50K+
  • Identify opportunity to cut costs by $135K through establish sku-rationalization process.
  • Lead 3 team members for global outsourced business in both demand planning and inventory management.
  • Reduce inventory $700K by implementing quarterly safe-stock review guideline and minimize supplier lead time.
  • Develop inventory tracker to maximize promotional events sales ($350K) for key retailers.
  • Achieve 98% on time delivery rate while reduce total E&O inventory by 6% for assigned category.
Sr. Forecast Analyst, 08/2010 to 11/2012
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  • Implement S&OP processes throughout the organization.
  • Collaborate with major customers (CPFR) on demand variance; work closely with buyers on seasonal promotions, inventory and open to buy dollar (OTB) budget; accountable for quarterly customer visits and yearly line review.
  • Lead team of 6 analysts to implement SAP APO statistical forecasting tool and go live 17 days prior deadline.
  • Project leader to train and explain complex process to end users in a concise manner during SAP implementation.
  • Create sell-thru (POS) database and monthly demand evolution reports for +3K SKUs, widely used in S&OP meetings for better decision making, standardized and rolled out to all GBU in 8 months.
  • Improve major retailer forecast accuracy 21% by practicing tools & collaboration with retailers.
Demand Planner, 05/2007 to 07/2010
United Natural Foods IncCalexico, CA,
  • Lead JDA implementation for Dixie Consumer Products $1B Business (from Manu 6.12 to JDA 7.4), go live on time and $110K under budget. 
  • Facilitate in monthly S&OP collaboration meetings within organziation to determine further projection.
  • Increase forecast accuracy 5% by performing post-motrem analysis on customer promotions and provide corrective action on weekly basis to the team
  • Result $2M Excess inventory saving by managing Club Seasonal business product transitions.
Operations Research Analyst, 09/2006 to 01/2007
Department Of Homeland SecurityPeshtigo, WI,
  • Act as project leader to ensure new product launch and transition is consistent with financial plan.
  • Assist Marketing for new product commercialization plan and long-range planning by conducting analytical studies, achieve 100% on time launch.
  • Propose alternative machine installation plan, result in $680K (14%) cost saving in investment and complete project -23 days prior to scheduled deadline. 
Production Planner, 11/2004 to 09/2006
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  • Develop production tracking and quality control systems, analyzing production, quality control, maintenance and other operational reports, to detect production problems. 
  • Cut inventory by $1.37M while increase customer fill rate by 11% for 400+Skus, 2 production plants.
  • Increase production efficiency by 3%, provided just-in-time products; achieve service rate to 98%.
Purchasing Manager, 05/2003 to 11/2004
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  • Built competitive bidding guidelines with board range of suppliers and designed multi-layer pricing models to ensure cost efficiency.
  • Reduce raw material cost $468K (5%) by source new vendors.
  • Increase production response time from 7 to 4 days by switching weekly delivery to bi-weekly cycle. 
Master of Science: Industrial and Systems Engineering, Expected in
Georgia Institute of Technology - Atlanta, Georgia
Bachelor of Science: Computer/Electrical System Engineering, Expected in
Rensselaer Polytechnic Institute - Troy, New York
GPA: Cum laude graduate GPA: 3.8 International Excellence award
Software: MS Office, advanced skill in Excel and MS Access
Tools: SAP APO; SAS; Matlab, MiniTab; MRP/ERP; SYSPRO; Manugistics 6.2; JDA 7.4 Demand Planning; DW; Hyperion; Logility Demand Planning; IRI; Nielsen 4.8
Languages: Visual Basic, SQL.

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School Attended

  • Georgia Institute of Technology
  • Rensselaer Polytechnic Institute

Job Titles Held:

  • Manager, Demand Planning
  • Manager, Supply Chain
  • Sr. Forecast Analyst
  • Demand Planner
  • Operations Research Analyst
  • Production Planner
  • Purchasing Manager


  • Master of Science
  • Bachelor of Science

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