A confident, highly resourceful and reliable manager with an in depth understanding of the bar,
restaurant and hospitality industry. Possessing the required communication skills and flair needed to
attract customers, drive sales and develop a business. Flexible in the ability to adapt to challenges when
they arise while remaining aware of professional roles and boundaries. Having an approachable, cheerful
and friendly personality and a proven ability to ensure that a customer's experience is always relaxing
and enjoyable. Now looking for a new & challenging, one which will make best use of my existing skills &
experience and further my personal development.
Continually monitored restaurant and took appropriate action to ensure food quality and service
standards were consistently met.
Assign opening and closing duties to team members, and scheduled shifts.
Efficiently resolved problems or concerns to the satisfaction of all involved parties.
Scheduled and directed staff in daily work assignments to maximize productivity.
Ensured proper cleanliness was maintained in all areas of the bar and front of house.
Optimized profits by controlling food, beverage and labor costs on a daily basis.
01/2014 to 02/2015
ManagerTilted Kilt DTC /Fat Willy's － Greenwood Village, CO
Regularly updated computer systems with new pricing and daily food specials.
Communicated well and used strong interpersonal skills to establish positive relationships with
guests and employees.
Performed checkouts of servers and bartenders to ensure that all tickets were accounted for.
Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.
12/2005 to 12/2013
General ManagerThe Dam Grille － Denver, Colorado
Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related
administrative duties are complete accurately, on time and in accordance with company policies
Estimate food needs, place orders with distributors, and schedule the delivery of fresh food and
Skillfully interacted with external vendors to obtain the best quality in pricing and product.
Prepare schedules and ensure that the restaurant is staffed for all shifts.
Promoted a positive atmosphere and went above and beyond to guarantee each customer
received exceptional food and service.
Maintained daily record of all transactions.
Created and posted offers and promotion with marketing software and services for restaurants