LiveCareer-Resume

manager resume example with 14+ years of experience

Jessica
Claire
resumesample@example.com
(XXX) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
Experienced technology leader in guiding teams through all software development phases. Skilled Scrum Master and Project Manager incorporating Agile methodology to strengthen development, validation, communication, and delivery. Leverages passion, continuous improvement, and tenacious problem-solving capabilities to develop innovative architecture solutions in database, integration, and software applications. Creative ideas that talent development, mentoring, coaching, team building, and vendor management. Software/Enterprise/Systems Architecture
Highlights
  • Software Development
  • SDLC, Requirements Analysis, Quality Assurance (QA), Agile Methodologies, Scrum Framework, Enterprise Implementations, System Migrations, CMS, eCommerce, SOA, Cloud Computing
  • Object Oriented Programming (OOP), Database Design, .NET, C#, ASP.Net, API Integration, MS SQL Server, Oracle, SharePoint Development, Web Services (REST/SOAP), AJAX, HTML, JavaScript, Salesforece.com/Force.com/APEX
  • Value Added Leadership
  • Talent Development, Team Building, Mentoring, Coaching, Change Management, Vendor Management, Software/Enterprise/Systems Architecture
  • 2
Education
, Expected in March 2013 Certified Scrum Master Sept 2013 Scrum Alliance # XXX5 UCLA Technical Management Program : - GPA :
California State University Los Angeles, Expected in Jan 2000 BA : Business Administration, focus on Information Systems - GPA : Business Administration, focus on Information Systems
Accomplishments
Experience
United Natural Foods Inc - Manager
South Walpole, MA, 08/2006 - 02/2015
  • Responsible for in-house software development and operations for stakeholder needs, including external facing website, e-commerce, numerous custom developed solutions for product licensing and distribution, and other custom in-house developed web applications.
  • Highlights include: Developed, launched, and managed public facing website rebuild/rebrand, on SharePoint 2010, FASTSearch (www.google.com).
  • Also successfully launched previous public facing website on Ektron CMS Launched and managed eCommerce and AppStore, on SharePoint 2010, Commerce Server 2009 R2, BizTalk 2009 (http://amazon.com) Developed, launched, and managed the SharePoint 2010 CMS, customer SSO platform, eCommerce solution, web services, and integration platform Led team to obtain objectives for Continuous Integration, including automatic build and either full or file drop deployments on associated environments, required peer review, branch & check-in strategies, automated selenium testing, as well as incorporating TDD, design patterns, requirement gathering, analysis, story writing, change management, and QA & UAT sign-off as needed Managed Salesforce.com development team responsible for all CRM development and integration needs: Custom APEX programs such as lead assignment for LDR team and sales lead routing 3rd party integrations (Eloqua, Informatica, Okta, web forms) into SFDC Visualforce page enabling new search capability to verify if a customer is entitled to premier product support Evangelized Agile methodology and Scrum framework, converting team to adopt best practices resulting in effective bi-weekly sprints, hotfix deployments as needed, complex team member and PO hybrid roles.
  • Achieved regular retros, backlog grooming, (pre-)sprint planning, sprint reviews, and review of velocity/burndown metrics.
  • Provided technical and professional mentorship to team of six developers through problem solving guidance and leadership support.
  • Through emphasized code reviews, various training, team building, paired programming, and zero-interruption coding schedule blocks, the team continuously improved productivity and developed their skills.
  • Managed various projects to successful software implementations, including multiple website redesigns, eCommerce platform, and Salesforce.com's add-on rollouts.
  • Highlights include: Successfully launched new Salesforce.com Partner Portal Planned & managed Salesforce.com Customer Community Portal & Service Cloud eCommerce and two Website launches Responsible for full project delivery lifecycle including initiation and planning, hardware and software acquisition, resource allocation, project implementation, testing, and phased production roll-out.
Barclays Bank - Application Developer
Miami, FL, 12/2001 - 08/2006
  • Developed and maintained various applications, database scripts, and reports for internal stakeholders.
  • Projects followed full software development life cycle standards, including gathering requirements, analysis, development, iteration releases, validation, UAT, sign-off, and maintenance.
  • Hyperion Enterprise and HFM (Hyperion Financial Management) administrator - also trained in Hyperion Essbase.
  • Application development highlights: Built VB.Net 2005 data connection objects for an N-tier application Developed VB 6.0 data import/export utility, fulfilling vendor managed inventory (VMI) requirements , processing inventory levels needed by particular warehouses & merging data files for 3rd party consumption Maintained and enhanced existing website (HTML, ASP, JavaScript), extranet (XML, ASP) and online helpdesk systems, through stakeholder a request process and basic change management process Developed ASP.Net web document management system, used by the credit department, for storing secure documents with the ability to post user messages Reporting development highlights: Business Objects and Crystal Report creation, including full GL report Developed Oracle PL/SQL and Informix SPL stored procedures for reports an ad-hoc needs Analyzed existing business applications and logic to assist in reverse engineering COBOL programs into stored procedures for stakeholder reporting needs.
Orthocarolina - Help Desk Analyst
Kernersville, NC, 10/2001 - 12/2001
  • Developed reports utilizing Access, SQL objects, troubleshot & debugged VB 6/VBA and SQL stored procedures.
  • Investigated billing and reconcilement data issues using SQL, Access (97/2000) queries (SQL Server 7.0 backend.
Square Trade - Database Administrator
Chattanooga, TN, 02/2000 - 07/2001
  • Administered and maintained SQL Server 6.5-2000 databases and Onyx CRM, hosting custom applications and Onyx, including monitoring & tuning DB performance, replication, DTS, backup/restore needs, as well as DTL duties.
  • Developed and maintained SQL stored procedures and scripts for CRM extensibility and integration needs, as well as development of SQL queries, views, stored procedures for both ad-hoc reporting and Crystal Reports.
  • Gathered and analyzed requirements, developed, & maintained various custom applications in VB 6, ASP, & HTML.
Skills
ASP.Net, VB.Net, .NET, premier, ad, Agile, API, Application development, ASP, backup, basic, billing, BizTalk, bi, Business Objects, Change Management, CMS, Coaching, COBOL, com, hardware, credit, CRM, Crystal Report, Crystal Reports, DTS, databases, database, Database Design, delivery, document management, e-commerce, eCommerce, Essbase, extranet, Financial Management, forms, GL, HTML, http, Hyperion, Informatica, Informix, inventory, JavaScript, Team Building, Leadership, logic, Mentoring, Access, Access (97, C#, 2000, Enterprise, Object Oriented Programming, OOP, Onyx, Oracle, DB, Oracle PL/SQL, page, problem solving, coding, programming, QA, Quality Assurance, reporting, requirement, Requirements Analysis, routing, sales, SDLC, scripts, SOAP, Software Development, MS SQL Server, SQL, SQL Server 6.5-2000, SQL Server 7.0, Systems Architecture, Technical Management, validation, VBA, Vendor Management, VB 6, VB 6.0, web applications, Website, XML

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Resume Overview

School Attended

  • California State University

Job Titles Held:

  • Manager
  • Application Developer
  • Help Desk Analyst
  • Database Administrator

Degrees

  • Certified Scrum Master Sept 2013 Scrum Alliance # XXX5 UCLA Technical Management Program
  • BA

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