manager resume example with 6+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Enterprising Computer Tech successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.

I am sorry that there is no job history for the past 10 years.

I was very happy with my life and where it was going. I became disabled over 10 years ago and I was recently cleared to be able to do limited on site work and unlimited remote work.

If I get this opportunity I will not let you down.

  • Staff Management
  • Policies and procedures
  • Strategic planning
  • Schedule optimization
  • Project Management
  • Key Performance Indicators
  • Coaching and mentoring
  • Improvement initiatives
  • Operations management
  • Business planning
  • Verbal and written communication
  • Negotiation
  • Financial Management
  • Sales and marketing
Work History
04/2011 to 05/2013
Manager Nothing Bundt Cakes Redlands, CA,
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Approved regular payroll submissions for employees.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Conducted monthly inventories of raw materials and components on work floor.
  • Recorded inventory sales into organization's weekly income report.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.
03/2011 to 05/2013
Youth Pastor /Content & Social Media Manager Reyes Holdings Moreno Valley, CA,
  • Planned weekly groups as well as special events and overnight retreats.
  • Oversaw youth ministry budget and tracked all expenses.
  • Raised congregational awareness of needs and contributions of youth to church life and operations.
  • Scheduled and managed teams of youth volunteers.
  • Taught and counseled youth ages [Number] to [Number].
  • Set goals for youth in church and communicated with parents regarding progress.
  • Coordinated and spearheaded programs to increase church members' service throughout community.
  • Planned and conducted worship services, wrote sermons and worked with key church leaders to carry out church mission.
  • Led programs such as worship, study, fellowship and service opportunities.
  • Oversaw administration and management of all areas of ministry.
  • Officiated special services such as weddings, funerals, baptisms and nursing home services.
  • Supervised associate pastors and staff leading education, youth, pastoral care, and older adult ministry programs.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Worked flexible hours; night, weekend, and holiday shifts.
06/2009 to 01/2011
Sales Manager Fiesta Mart Dallas, TX,
  • Handled customer relations issues, enabling quick resolution and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Developed and implemented comprehensive salesperson training program.
  • Aggressively pursued competitive accounts by differentiating company from competitors.
  • Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
  • Conducted research to target, engage and partner with suppliers, negotiating beneficial, cost-saving deals.
03/2006 to 02/2009
Store Director Circuit City Stores City, STATE,
  • Managed team of [Number] cashiers and floor staff.
  • Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Boosted revenue by $[Number] by developing and deploying strategies to effectively improve operations.
  • Oversaw staffing and training, safety compliance, inventory control and financial functions.
  • Devised processes to boost long-term business success and increase profit levels.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Identified current and future trends that appeal to consumers.
  • Achieved consistent budget targets with optimal expense controls and elimination of unnecessary waste.
  • Analyzed operating and financial statements for profitability ratios.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Utilized information technology to record sales figures, for data analysis and forward planning.
  • Assessed newly unpacked merchandise and instructed [Job title]s to add to display cases and displays.
  • Reported to district manager regarding store and staff issues, financial goals and sales.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Formulated pricing policies and determined daily coupons.
Expected in 07/2007 to to
Associate of Applied Science: Applied Sciences
South Louisiana Community College - Opelousas, LA,
Expected in 07/2005 to to
Bachelor of Science: Business Management
Carthage College - Kenosha, WI
Expected in 08/2002 to to
Bachelor of Science: Psychology
Texas Bible College - Columbus, Tx,

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Resume Overview

School Attended

  • South Louisiana Community College
  • Carthage College
  • Texas Bible College

Job Titles Held:

  • Manager
  • Youth Pastor /Content & Social Media Manager
  • Sales Manager
  • Store Director


  • Associate of Applied Science
  • Bachelor of Science
  • Bachelor of Science

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