Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

A hardworking, open minded and dedicated individual with a strong back round in the service industry. Looking to utilize my knowledge in customer service and management to advance my career and broaden my experience.

Skills
  • Stable work history
  • Adaptable
  • Positive and professional
Experience
Manager/Chef, 07/2020 to Current
Fatte's PizzaCity, STATE,
  • Answer phones, take orders, provide customers with suggestions and process payments.
  • Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Resolved customer problems and complaints effectively by offering solutions to complaints.
  • Maintained positive attitude and diplomacy when dealing with customers and other team members.
  • Assisted in kitchen when necessary.
  • Kept shop clean and well maintained.
  • Preformed end of night drawer reconciliation
  • Checked employees work to ensure all areas are sanitized and all areas are prepared for the next business day.
General Manager/ Sou Chef, 06/2009 to 07/2020
Cammarano's Neighborhood GrillCity, STATE,
  • Assigned tasks and oversaw employees to ensure compliance with food safety procedures and quality control guidelines.
  • Applied classic culinary training, awareness of market and menu trends, cost control process and team building to meet and exceed brand-based performance standards.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Maintained cleanliness and sanitation across all food service, storage, and preparation stations.
  • Performed checkouts of servers and bartenders to ensure that all tickets were accounted for.
  • Counseled and disciplined staff, addressing issues promptly and providing constructive feedback.
  • Developed and maintained exceptional customer service standards.
  • Created and maintained relationships with many regular customer insuring their return.
  • Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands.
  • Plated food according to restaurant artistic guidelines to promote attractive presentation.
  • Built strong vendor relationships to bring in top ingredients at optimal prices.
  • Created exciting dishes weekly at competitive prices to attract clientele and increase revenue.
  • Washed utensils, plates and chopping boards between tasks to avoid cross-contamination.
  • Performed as head chef as needed to maintain team productivity and restaurant quality.
  • Filled in for bartender or server when short staffed.
  • Periodically met with staff to address any issues and work hand in hand to make certain all operations were running as smooth as possible.
  • Properly prepped ingredients according to restaurant business patterns to ensure excellent quality and monitor food cost.
  • Scheduled proper maintenance services on all kitchen equipment.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Replenished food items from inventory and rotated ingredients to use oldest products first.
  • Weighed, measured and mixed ingredients, following recipes to produce quality dishes.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Server/Cook, 06/2008 to 05/2009
Ali Baba Mediterranean GrillCity, STATE,
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Set up and performed initial prep work for food items,
  • Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.
  • Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
Education and Training
GED: , Expected in 2007
Moorpark High School - Moorpark, CA
GPA:
Certifications
  • ServSafe Management Certification

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Resume Overview

School Attended

  • Moorpark High School

Job Titles Held:

  • Manager/Chef
  • General Manager/ Sou Chef
  • Server/Cook

Degrees

  • GED

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