- Montgomery Street, San Francisco, CA 94105
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
A hardworking, open minded and dedicated individual with a strong back round in the service industry. Looking to utilize my knowledge in customer service and management to advance my career and broaden my experience.
- Stable work history
- Adaptable
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- Positive and professional
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Manager/Chef, 07/2020 to Current
Fatte's Pizza – City, STATE,
- Answer phones, take orders, provide customers with suggestions and process payments.
- Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
- Oversaw food preparation, production and presentation according to quality standards.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Resolved customer problems and complaints effectively by offering solutions to complaints.
- Maintained positive attitude and diplomacy when dealing with customers and other team members.
- Assisted in kitchen when necessary.
- Kept shop clean and well maintained.
- Preformed end of night drawer reconciliation
- Checked employees work to ensure all areas are sanitized and all areas are prepared for the next business day.
General Manager/ Sou Chef, 06/2009 to 07/2020
Cammarano's Neighborhood Grill – City, STATE,
- Assigned tasks and oversaw employees to ensure compliance with food safety procedures and quality control guidelines.
- Applied classic culinary training, awareness of market and menu trends, cost control process and team building to meet and exceed brand-based performance standards.
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Maintained cleanliness and sanitation across all food service, storage, and preparation stations.
- Performed checkouts of servers and bartenders to ensure that all tickets were accounted for.
- Counseled and disciplined staff, addressing issues promptly and providing constructive feedback.
- Developed and maintained exceptional customer service standards.
- Created and maintained relationships with many regular customer insuring their return.
- Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands.
- Plated food according to restaurant artistic guidelines to promote attractive presentation.
- Built strong vendor relationships to bring in top ingredients at optimal prices.
- Created exciting dishes weekly at competitive prices to attract clientele and increase revenue.
- Washed utensils, plates and chopping boards between tasks to avoid cross-contamination.
- Performed as head chef as needed to maintain team productivity and restaurant quality.
- Filled in for bartender or server when short staffed.
- Periodically met with staff to address any issues and work hand in hand to make certain all operations were running as smooth as possible.
- Properly prepped ingredients according to restaurant business patterns to ensure excellent quality and monitor food cost.
- Scheduled proper maintenance services on all kitchen equipment.
- Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
- Replenished food items from inventory and rotated ingredients to use oldest products first.
- Weighed, measured and mixed ingredients, following recipes to produce quality dishes.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Server/Cook, 06/2008 to 05/2009
Ali Baba Mediterranean Grill – City, STATE,
- Operated POS terminals to input orders, split bills and calculate totals.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Set up and performed initial prep work for food items,
- Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
- Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.
- Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
GED: , Expected in 2007
Moorpark High School - Moorpark, CA
GPA:
- ServSafe Management Certification
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