Manager Resume Example Infosys Technologies Ltd

MANAGER

Summary

A result oriented Analytics and Data Science professional with 7+ years of experience spanning across retail, manufacturing, supply chain and HR domains. Experience in leading and managing teams, successfully driving projects to completion for multiple clients. Demonstrated ability to work and deliver in high paced, deadline driven environment. Adept in handling large datasets, mining data, performing exploratory data analysis, building visualization dashboards and statistical models to help answer business questions. Passionate about learning new tools and techniques, constantly striving to improve and excel in the space of Data Science.

Skills

Tools - SAS, SQL, Tableau, Excel, Microsoft Office, R (Basic), Python (Starter)
Analytical Techniques - Campaign Optimization and measurement, Churn Prediction, Machine Failure Prediction, Customer Segmentation, Store Segmentation, R-F-M Analysis, Market Basket Analysis etc.

Statistical Techniques - Logistic Regression, Decision Trees, Linear Regression, Hierarchical Clustering, K-Means Clustering, Principal Component Analysis, A-priori Algorithm etc.

Experience

Manager08/2013 to 06/2017Infosys Technologies Ltd

44 months).
Strategy and Analytics for Luxury Leather Products Retailer based out of US:.
Currently located at Client site, leading and managing a Team of 6 offshore members.
Work cross-functionally with multiple stakeholders to solve myriad range of business problem using data analytics.
Perform exploratory data analysis, statistical modelling, define key KPIs, build dashboards and presentations to support business.
Built predictive model to optimize direct Mail campaigns that resulted in reduction of campaign costs by 20% with minimal impact on gross margins for multiple geographies.
Built behavioural customer segmentation and profile customers based on past purchase behaviour, response to marketing and demographics to help design differentiated business strategies for these customer segments.
Optimized and automated repetitive reports/analysis to reduce the turnaround time and person effort by more than 50%.
Supply Disruption Early Warning System for a US based major Pharma Distributor:.
Build model to predict supply shortages and help the Buying Team take appropriate actions based on shortage predictions.
Develop and deploy a fully automated and integrated solution which involved pulling data from Netezza database, perform data transformation, generate predictions and display results in Tableau which can be used by buyers to take appropriate actions.
Inventory Analytics Project for US based Major Apparel Retailer:.
Led the offshore team to deliver sales and inventory data based analytics solutions to fine tune products inventory allocation which helped reduce lost sales and improve sales margins for the client.
Develop robust methodology to provide visibility and measure benefit accrued due to the suggested inventory allocations.
Led a Proof of Concept that involved developing a statistical model to predict printer failure at-least one week in advance to enable client take corrective measures to reduce downtime.
Developed a proposal to design cross-sell and up-sell opportunities for an Apparel retailer leveraging Market Basket Analysis.
Measure the ROI and effectiveness of media advertisements and help optimize the media spend for a major CPG Retailer.

Consultant06/2012 to 07/2013IBM India Pvt. Ltd

Worked on a CRM Implementation project for a Telecom major.
Interact and co-ordinate with multiple client Business teams to understand various components of the customer acquisition process.
Designed a solution (To-Be process) to address client business requirements, act as an interface between the Business and technical team to ensure development, implementation and testing of the new customer acquisition system.

Associate Business Analyst07/2007 to 05/2010Infosys Technologies Ltd US Retailer

Worked from the pilot stage.
Client signed a one year contract with our company as the deliverables exceeded expectations.
Performed data analysis to track customer behaviour, score and segment the customers based on transaction behaviour.
Built Campaign optimization model, continuously measure and track campaign performance to improve Campaign ROI.
Used multiple analytical techniques like Market Basket Analysis for grouping of products most likely to be bought together, R-F-M-C analysis for scoring the customers, store loyalty analysis.
Impact of employee attrition for a US based Global Leader in Automobile Industry.
Designed excel based cost of attrition calculator to estimate cost of an Employee to attrite.
Survey analysis to help identify key drivers of attrition and build statistical model to predict the probability of an employee to attrite.

Education and Training

Post Graduate Diploma: Management2012Indian Institute of ManagementAhmedabad, IndiaManagement

Bachelor of Technology: Energy Engineering2007Indian Institute of TechnologyKharagpur, IndiaEnergy Engineering

Skills

advertisements, Basic, business strategies, C, calculator, Clustering, Concept, CRM, Client, data analysis, database, direct Mail, drivers, Inventory, managing, marketing, Market, Excel, Microsoft Office, Optimization, predict, presentations, printer, proposal, Python, sales, F-M, SAS, SQL, Strategy, Tableau, Telecom

Resume Overview

Companies Worked For:

Infosys Technologies Ltd
IBM India Pvt. Ltd
Infosys Technologies Ltd US Retailer

School Attended

Indian Institute of Management
Indian Institute of Technology

Job Titles Held:

Manager
Consultant
Associate Business Analyst

Degrees

Post Graduate Diploma : Management 2012
Bachelor of Technology : Energy Engineering 2007

Manager Resume Example

Resume Score: 90%

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