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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of Blarney Castle and Alpena Oil operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Industrious and enthusiastic manager offering 8 years of customer service experience. Proven to consistently meet productivity, business and customer service objectives. Skillfully work with all employees to enhance performance and improve day-to-day processes. Diplomatic in resolving internal and customer issues to maximize satisfaction. Forward-thinking Manager with 8 years of project management experience in manufacturing environments. Collaborative with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Accomplished Manager with 8 years of success orchestrating operations and leading employees. Robust background encompassing problem resolution, business development and customer relations. Thrive in competitive markets with unsurpassed drive, passion and commitment to exceeding expectations in customer satisfaction, revenue and cost controls.

Skills
  • Strategic Planning
  • Staff Management
  • Business planning
  • Sales and Marketing
  • Contract Management
  • Creative merchandising
  • Verbal and written communication
  • Job inspections
  • Planning and Coordination
  • Critical thinking
  • Clerical
Work History
11/2018 to 02/2021
Manager Wendy's Waikoloa, HI,
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Cross-trained existing employees to maximize team agility and performance.
  • Prepared and recommended long-range plans for development of all department.
  • Developed and maintained relationships with all customers and suppliers through continual communication and tried to get requested item approved in store.
  • Monitored and supported progress of plant production orders by managing shop capacity and loading functions at 1 facilities.
  • Maximized performance by monitoring daily activities and mentoring team of 7 associates.
  • Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Onboarded new employees, including training, mentoring and new hire documentation.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Approved regular payroll submissions for 7 employees within the company's software.
  • Executed regular process updates to reduce discrepancies and enhance scheduling across daily calendars and programs.
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
01/2013 to 10/2018
Manager Wendy's Waipahu, HI,
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Evaluated report data to proactively adjust and enhance daily paperwork operations.
  • Developed and maintained relationships with all customers and suppliers through continual communication and [trying to get item they where looking for.
  • Maximized performance by monitoring daily activities and mentoring team of 6-7 associates.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Onboarded new employees, including training, mentoring and new hire documentation.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Approved regular payroll submissions for 6-7 employees within company's software.
  • Cross-trained existing employees to maximize team agility and performance.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Recorded inventory sales into organization's weekly income report.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
05/2009 to 08/2009
Grounds Keeper Jones Lange Lasalle Inc. Morristown, TN,
  • Planted bulbs, trees, bushes and flowers for residential and commercial clients.
  • Rearranged planting beds and flower gardens seasonally.
  • Maintained routine landscaping schedules to boost lawn health and keep facilities neat and well-groomed.
  • Cared for lawns by mulching, aerating, weeding, grubbing and trimming and edging around walks, walls and flower beds.
  • Removed overgrowth, hazards and debris from common pathways to improve usability.
  • Used shears, pruners and chainsaws to prune and trim hedges and shrubs.
  • Helped with pool supervision.
08/2002 to 06/2004
Assistant Manager, Cash Department Speedway City, STATE,
  • Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Planned team-building exercises to increase employee performance and job satisfaction.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed monthly inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Mentored 6-member sales team in applying effective sales techniques and delivering top-notch customer service.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Education
Expected in 06/1995
High School Diploma:
Redford Union High School - Redford, MI,
GPA:

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84Good

Resume Strength

  • Formatting
  • Length
  • Personalization
  • Target Job
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Resume Overview

School Attended
  • Redford Union High School
Job Titles Held:
  • Manager
  • Manager
  • Grounds Keeper
  • Assistant Manager, Cash Department
Degrees
  • High School Diploma

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