Manager Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Motivated retail professional with strong sales, customer service and problem-solving abilities. Skilled at selling [Product or Service] and able to learn new information quickly to maximize contributions and respond to changing customer preferences. Desire to apply expertise to new role with [Company] and make lasting positive impact on business operations.

Customer-oriented, strategic-thinking operations and sales professional with over [Number] years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise on expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, turnaround management, territory development and revealing customer needs to deliver solutions. Tactical team builder and strategic planner seeking to leverage background into [Type] role with leading-edge organization.

Forward-thinking [Job Title] with [Number] years of relevant work experience. Offering excellent problem-solving, communication and multitasking abilities. Background planning and managing innovations to existing processes, implementing new processes and installing [Type] and [Type] equipment.

Skilled [Job Title] offering proven leadership, problem-solving and team building abilities developed over progressive career. Consistently empower employees to improve performance and maximize customer satisfaction through advanced training and mentoring. Resourceful and forward-thinking Manager steadfast in pursuing opportunities to improve day-to-day operations and bottom-line profits.

  • Excellent time management
  • Strong communication skills
  • Store planning and design
  • Resolution-oriented
  • Cash handling accuracy
  • Reliable and dependable
  • Inventory control procedures
  • Employee scheduling
Manager, 11/2011 to 01/2015
Wendy's Williamsport, PA,
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
  • Led employee performance reviews and discussed improvement strategies with each team member.
  • Managed day-to-day operations, including supervision and assignment delegation for [Number]-member team.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Determined efficient work schedules for team on [Timeframe] basis to keep project moving and each shift properly staffed.
  • Greeted and assisted all customers daily in high-traffic retailer.
  • Assessed risks in relation to vendors, manufacturers and suppliers to assist upper-level management.
  • Set and administered annual operating budget, consistently maintaining controls and preventing overages.
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
  • Consistently met financial targets with close monitoring of expenses, labor hours and supply use.
  • Decreased costs by negotiating with vendors and suppliers for better prices.
CEO, 12/2015 to 08/2016
Evolent Health, Inc. San Antonio, TX,
  • Formulated and launched marketing and promotional campaigns to maximize profits.
  • Brought in more than $89,000 in new business over 8 months
  • Expanded new businesses by developing effective sales, advertising and marketing campaigns.
  • Consistently exceeded sales goals through up-selling and cross-selling within existing client base, as well as strategically attracting new business.
  • Monitored business trend forecasts and adjusted budgets and operational plans to maximize growth and opportunities.
  • Maintained high feedback ratings from customers by responding quickly to questions and problems.
  • Designed dynamic displays for products to increase overall revenue and specific product sales.
  • Monitored daily and long-term routes for weather, traffic and other conditions.
  • Stayed up to date on inventories, supplies and customer orders.
  • Sold products and developed new connections through [Action].
  • Studied product and industry specs and prices to update signage and complete merchandising activities.
  • Organized and loaded product shipments and boxes.
  • Built long-term relationships with clients through effective selling, dynamic response and [Skill].
  • Implemented marketing initiatives, including online advertising to generate interest from individuals and businesses.
  • Processed payments and returned receipts, cash, coin and payment cards to customers.
  • Determined complete order accuracy by examining merchandise to verify price and quantity.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
  • Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
  • Generated new business by reaching out to prospective clients by e-mail.
  • Sold company
Retail Sales, 10/2016 to 12/2017
Cracker Barrel Old Country Stores Bel Air, MD,
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Mixed and matched paints according to customer specifications.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Drove substantial sales with more than $[Amount] in weekly revenue through suggestive selling and by promoting add-on purchases.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Educated customers on product and service offerings.
  • Drove sales of [Type] and [Type] products by applying proactive nature, knowledge of customer preferences and active listening skills.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Communicated with customers about [Product or Service] offerings, including policies, restrictions and refund policies.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Designed and deployed new display ideas to improve accessibility to merchandise, increasing sales by [Number]%.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Processed shipments and maintained organized stock shelves.
  • Verified that all merchandising standards were maintained daily.
  • Opened and closed store, including counting cash, opening and closing cash registers and creating staff assignments.
  • Oversaw all daily operations of two store locations.
Education and Training
BBA: Double Major in Economics/Finance, Expected in 08/2019
The University of Texas At Arlington - Arlington, TX

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School Attended
  • The University of Texas At Arlington
Job Titles Held:
  • Manager
  • CEO
  • Retail Sales
  • BBA

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