Manager Resume Example Pizza Hut - Prescott Valley, Arizona

MANAGER

Summary

Reliable Manager demonstrating high level of ownership and initiative. Quick and effective at decision-making and learning skills while maintaining excellent customer service throughout sales experience. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills

Contract development and management
Issue and conflict resolution
Project management
Capital improvement planning

Inventory management
Relationship development
Team management
Customer service

Experience

10/2019 to Current

ManagerPizza Hut － Prescott Valley, AZ

Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
Greeted and encouraged feedback from customers, using feedback to implement positive changes within store.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Assigned tasks to associates to fit skill levels and maximize team performance.
Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Trained current employees on additional job positions to maintain coverage of roles at all times.
Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
Increased safety awareness among employees, resulting in zero injuries.
Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
Recruited and hired qualified candidates to fill team vacancies by posting openings in local newspapers, job boards and sharing details via social media platforms.
Decreased costs significantly by negotiating with vendors and suppliers for better prices.
Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategies.
Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout.
Designed floor layouts, product displays and shelving layouts to maximize sales and influence customer purchasing habits.

09/2019 to 10/2019

Crew MemberMod Pizza － Prescott Valley , AZ

Drove team success by completing assigned task quickly and accurately.
Upheld high standards of productivity and quality in all areas of operations.
Identified unacceptable work or materials and independently corrected problems to keep operations on-target.
Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Brought in loads for sorting, storage or disposal according to quality categories.
Handled escalated customer complaints to provide full resolutions and promote loyalty.
Kept activities moving smoothly by coordinating schedules and personnel.

12/2016 to 09/2019

ManagerMcDonald's － Chino Valley , AZ

Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategies.
Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout.
Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
Greeted and encouraged feedback from customers, using feedback to implement positive changes within store.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Assigned tasks to associates to fit skill levels and maximize team performance.
Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Trained current employees on additional job positions to maintain coverage of roles at all times.
Increased safety awareness among employees, resulting in zero injuries.
Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.

Education and Training

2017

High School DiplomaChino Valley High School － Chino Valley, AZ

Resume Overview

Companies Worked For:

Pizza Hut
Mod Pizza
McDonald's

School Attended

Chino Valley High School

Job Titles Held:

Manager
Crew Member

Degrees

High School Diploma

Manager Resume Example

Resume Score: 80%

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