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Manager Cashier Resume Example

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(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Enthusiastic retail supervisor/manager and customer representative bringing 17 years of retail experience and unsurpassed strengths in customer service and sales. Knowledgeable about strategies for enhancing merchandising, promoting items and protecting store assets with careful monitoring. Successful in teaching junior employees how to maximize performance.

Skills
  • Point of sale systems
  • Merchandising
  • Quality Assurance
  • Consultative sales
  • Driving business growth
  • Employee management
  • Customer outreach
  • Leadership development
  • Managing retail build outs
  • Building brand awareness
  • Store growth planning
  • Microsoft Office
  • Working collaboratively
  • Work ethic
  • Computer skills
  • Communication
  • Supervision
Jessica
Claire
Experience
Charter Spectrum - Manager/Cashier
Utica, NY, 03/2019 - 01/2021
  • Inspected checkout areas to direct team members in cleaning, trash removal and other actions to restore professional appearances.
  • Supervised store opening and closing procedures, which included counting cash drawers and making bank deposits.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Verified customer identification for alcohol or tobacco purchases.
  • Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
  • Motivated higher sales through incentives, reward-based programs and positive reinforcement of good sales practices.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
Newcrestimage - Manager
Bryan, TX, 09/2015 - 01/2018
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Treated associates with fairness and respect, providing recognition of accomplishments.
  • Mitigated work flow down time, accurately scheduling enterprise service installation completion.
  • Developed and mentored team members to provide hospitable, professional service while adhering to established service models.
  • Planned and implemented layout enhancements to promote efficiency and maximize space utilization.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Spearheaded training initiatives to improve employee performance and bottom-line business results.
  • Addressed internal and customer-related issues each day and affected strategic resolutions.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Handled over $20,000 in funds each day in fast-paced retail environment.
Roadway Inn Hotel - Housekeeping Manager
City, STATE, 04/2012 - 08/2015
  • Controlled full-cycle household cleaning services, including business development and client relations.
  • Assigned tasks for completion, inspected work and resolved housekeeping complaints promptly.
  • Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
  • Trained, coached and mentored staff on best practices and protocols to secure smooth new program adoption.
  • Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
  • Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
  • Delegated tasks for completion, performed inspections and resolved housekeeping complaints promptly.
  • Utilized chemicals and cleaning equipment with 0 discrepancies or hazards.
  • Exceeded quality service goals by managing team productivity and workflow to implement continuous improvement.
  • Reviewed employee performance and devised improvement plan to achieve goals.
  • Liaised with vendors to obtain best pricing for housekeeping supplies and guest toiletries.
  • Collaborated with front desk to respond promptly to guest requests and promote positive experience.
  • Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Organized supplies for use based on expected customer needs.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Responded to guest requests for linens and toiletry items quickly, which increased patron satisfaction rates by 34% on company scorecards.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas
  • Managed team of 25 personnel in busy hotel with 90 rooms.
  • Coached new housekeepers by demonstrating approved cleaning procedures.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Used hydrogen peroxide cleaning products and organic plant based products as well as bleach based products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
  • Completed more than 60 jobs each shift while maintaining 97.9% satisfaction rating from customers.
RBC Bearings - Match Assembly Specialist
City, STATE, 01/2009 - 11/2013
  • Completed accurate assembly work by positioning and aligning components.
  • Set up and performed hand and automatic assembly operations on components, sub-assemblies and assemblies.
  • Prevented jams or wasted materials by setting and verifying parts clearances.
  • Inspected finished parts and components to enforce QA standards and uncover defects prior to packaging.
  • Orchestrated organizational assembly strategy to produce products conforming to design specifications.
  • Operated welding, press brake, plate rolls, angle and channel rolls and shears to complete assemblies.
  • Set up and operated greasing equipment to lubricate components, sub-assemblies or assemblies.
  • Removed physical refuse and debris and organized tools to maintain safe work environment.
  • Stored and disposed of hazardous materials to prevent environmental contamination and injury.
  • Completed quality records, scrap reports and machine logs in database.
  • Avoided critical errors by trimming and balancing rotating components.
  • Checked parts against stock lists, blueprints and material specifications to comply with standards.
  • Assessed work for errors or compliance issues and made corrections and modifications.
  • Installed heat trace tape to tubing and controls and bent large tubing with power bender.
  • Created machine parts using fabrication tools such as lathes, mills, and various other powered equipment.
  • Retrieved correct materials from product inventory to perform various fabrication duties.
  • Improved knowledge and productivity through continuous education and learning from foreman and senior assemblers.
  • Inserted and positioned materials and clamped, spliced and fitted parts using hand and power tools.
  • Assembled machinery from component parts, following prescribed instructions to support correct configurations.
  • Conducted visual inspections and checked for product defects.
  • Picked orders and prepared for shipping and receiving of incoming products.
  • Completed quality assurance and design compliance checks every 100 pieces.
  • Operated air, manual, and hydraulic tools to put together and align assemblies.
  • Performed inventory control and logging for merchandise in receiving area.
  • Maintained records and documents of daily production and dispatched goods.
  • Monitored functioning of all equipment.
  • Maintained clean workstation, equipment and text fixtures in safe condition.
  • Stripped wires, crimped cable by hand and soldered connections to complete assemblies.
  • Completed component assembly with minimal supervision to meet deadlines.
  • Performed product testing and performance testing and recorded all results.
  • Maintained neat, organized and clean work areas to avoid safety concerns or production delays.
  • Worked with operations and engineering teams to report on quality issues and enact successful resolutions.
Education and Training
South East High School Torrington, CT Expected in 06/2005 High School Diploma : - GPA :
  • 3.8 GPA
  • Honor Roll 2003, 2004, 2005

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Resume Overview

School Attended
  • South East High School
Job Titles Held:
  • Manager/Cashier
  • Manager
  • Housekeeping Manager
  • Match Assembly Specialist
Degrees
  • High School Diploma