Motivated cook/kitchen manager offering over five years experience in the food industry. Focused on high standards for taste and quality, while maintaining profitable margins. Superb communication and leadership skills. Can take on added responsibility. Motivated to assist in making certain a business succeeds.
Assisted guests with making menu choices in an informative and helpful fashion. Maintained knowledge of current menu items, garnishes, ingredients and preparation methods. Delivered exceptional service by greeting and serving customers in a timely, friendly manner. Appropriately suggested additional items to customers to increase restaurant sales. Answered questions about menu selections and made recommendations when requested. Regularly checked on guests to ensure satisfaction with food and beverages. Managed closing duties, including restocking items and reconciliation of the cash drawer. Skillfully anticipated and addressed guests' service needs. Consistently adhered to quality expectations and standards. Delivered exceptional, friendly and fast service. Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests' expectations. Routinely cleaned tables glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators. Effectively used items in stock to decrease waste and profit loss. Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests. Correctly calculated charges, issued bills and collected payments. Checked in deliveries and signed off on products received. Continually kept carpets and floor clear of debris. Maintained a professional tone of voice and words at all times, including during peak rush hours. Promoted and endorsed the company to bring in new business. Welcomed and acknowledge all guests in a friendly, service-oriented manner. Completed opening and closing checklists according to set standards. Actively complied with all health department regulations and rectified issues immediately. Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays. Quickly and thoroughly swept and mopped floors, removed trash and cleaned and stocked restrooms. Stocked deliveries in a timely and safe manner. Cleaned dishes with detergent and rinsing and sanitizing chemicals. Sprayed all racked items with hot water to loosen and remove food residue. Diligently cleaned, sanitized and organized food speed racks, food bins, dry storage racks and chemical storage room. Closed down the kitchen and precisely followed closing checklist for kitchen stations. Consistently delivered exceptional customer service by quickly and efficiently clearing restaurant tables. Supported other areas of the restaurant as necessary, such as setup, cleanup, prep work and equipment maintenance.
Basic budget and cost control knowledge. Cooking expertise. Highly dependable. Knowledgeable in food safety, policies, proofing, and quality. Fast learner. Adhere to all safety policies and procedures. Self-starter. Team player
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