manager resume example with 3+ years of experience
Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Adaptable Manager offers 10 years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership.
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Diligent residential with over 10 years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention and vendor negotiation.
Hardworking and motivated customer service with 2 years of experience and record of success in retail industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Personable and dedicated Customer Service Representative with extensive experience in customer service industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
- Staff Development
- Sales Techniques
- Project Management
- Employee Development
- Hiring and Training
- Training and Development
- Complex Problem Solving
- Recruitment and Hiring
- Cost Control
- Teamwork and Collaboration
- Project Planning
- Onboarding and Orientation
- Documentation and Reporting
- Team Leadership
- Employee Coaching and Motivation
- Managing Operations and Efficiency
- Staff Training
- Team Building
- Goal Setting
- Budget Management
- Problem Resolution
- Performance Tracking and Evaluation
- Administration and Reporting
- Scheduling and Coordinating
- Performance Evaluations
- Work Planning and Prioritization
- Salesforce Management
- Key Accounts and Territory Management
- Lead Generation
- Workforce Management
- Decision Making
- Business Analysis and Reporting
- Business Development
- Computer Skills
- Interpersonal Relations
- Calm Under Pressure
- Professional and Courteous
- Negotiation and Conflict Resolution
- Strategic Planning
- Customer Relationship Management
- Shift Scheduling
- Process Improvement
- Human Resources Management
- Customer Service
- Time Management
- Good Judgment
Petersburg, AK, 01/2020 - 09/2022
- Determined marketing strategies by reviewing operating and financial statements and departmental sales records.
- Accomplished financial objectives by forecasting requirements, scheduling expenditures and preparing annual budgets.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Trained employees on additional job positions to maintain coverage of roles.
- Monitored staff performance and addressed issues.
- Maintained adequate staffing to meet objectives within budget.
- Minimized staff turnover through appropriate selection, orientation and training.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Conducted quality, timely performance feedback and performance appraisals.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
Ames, IA, 05/2019 - 10/2021
- Developed, implemented and monitored patient and resident care, performance improvement programs, policies and procedures.
- Drafted and distributed maintenance notices concerning renovations, water shut-offs and alarm testing.
- Maintained updated resident records and coordinate move-in and move-out logistics.
- Drafted monthly manager's report to report data and events to board members and management.
- Trained and coached staff to consistently meet residents' needs with caring, knowledgeable and safe support.
- Monitored employees' compliance with individuals' support plans and medical protocols.
- Verified completion of required inspections and drafted reports for regulatory agencies.
- Responded promptly to emergencies involving staff or residents and coordinated appropriate responses.
- Kept building up-to-date with current fire and health code standards.
- Coordinated adequate coverage for resident needs with organized staff schedules and assignments.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Prepared detailed budgets and financial reports for properties.
- Oversaw projects through timely inquiry response, event coordination and on-site support for feature film productions and events.
Davenport, IA, 11/2018 - 11/2020
As a residential manager I took care of my residence health care needs, every day needs, made schedules for the employees, and took care of daily activities and outings.
- Developed, implemented and monitored patient and resident care, performance improvement programs, policies and procedures.
- Maintained updated resident records and coordinate move-in and move-out logistics.
- Monitored employees' compliance with individuals' support plans and medical protocols.
- Coordinated adequate coverage for resident needs with organized staff schedules and assignments.
- Trained and coached staff to consistently meet residents' needs with caring, knowledgeable and safe support.
- Drafted and distributed maintenance notices concerning renovations, water shut-offs and alarm testing.
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Resume Overview
School Attended
- Max Haze
Job Titles Held:
- Manager
- Residential Manager
- Residential Manager
Degrees
- GED
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