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manager resume example with 20+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skills
  • Staff Management
  • Policies and procedures
  • Strategic planning
  • Operations management
  • Key Performance Indicators
  • Project Management
  • Verbal and written communication
  • Financial Management
  • Coaching and mentoring
  • Budgeting
  • Inventory Management
  • Efficient and Detail-Oriented
  • Speak fluent Spanish
Work History
06/2019 to Current Manager Urban Air Adventure Park | El Paso, TX,
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Evaluated report data to proactively adjust and enhance operations.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Conducted monthly inventories of raw materials and components on work floor.
05/2002 to 10/2019 Manager of Accounts and Finance Parker's Convenience Stores | Port Wentworth, GA,
  • Administered expenses in line with forecasted business demands and available income.
  • Processed payroll for employees and reported payroll taxes for organization.
  • Assisted staff with questions about budgets, disbursements and other financial matters.
  • Analyzed monthly balance sheets, income statements and cash flow information and wrote up reports.
  • Processed vendor payments, invoices and account statements.
  • Oversaw employee expense tracking with associated expense verification and credit card reconciliation.
  • Supported year-end audits by preparing physical and digital records for review.
  • Oversaw high-volume accounting operations with 10 + person team focused on efficient budget administration, AP/AR and other financial management needs.
  • Established and checked coding procedures, monitored reports and updated internal files.
  • Developed strategic plans for day-to-day financial operations.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Performed banking, business administration and financial tasks to guarantee five-star service for clients.
  • Developed annual and multi-year budgets to meet organizational needs.
  • Reconciled balance sheets and income statements each month.
01/1998 to 12/2011 Kitchen Manager Santa Fe Cattle Company | City, STATE,
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
  • Checked and tested foods to verify quality and temperature.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Developed kitchen staff through training, disciplinary action and performance reviews.
  • Wiped down counters using sanitizing spray to prevent cross-contamination among food items.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
  • Followed standardized recipes set by Chef for production of breakfast, lunch and dinner meals.
  • Helped general management develop prices based on inventory costs and portion sizes.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Motivated staff to perform at peak efficiency and quality.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Education
Expected in 05/1998 to to High School Diploma | Florence Crittenton, Knoxville, TN, GPA:

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Resume Overview

School Attended

  • Florence Crittenton

Job Titles Held:

  • Manager
  • Manager of Accounts and Finance
  • Kitchen Manager

Degrees

  • High School Diploma

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