manager resume example with 16+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Adaptable Manager offers 12 years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership.

  • Staff Development
  • Project Management
  • Sales Techniques
  • Training and Development
  • Documentation and Reporting
  • Managing Operations and Efficiency
  • Work Planning and Prioritization
  • Project Planning
  • Systems and Automation Applications
  • Workforce Management
  • Process Improvement
  • Inter-Department Collaboration
01/2020 to Current
Manager Circle K Stores, Inc. Chicago, IL,
  • Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
  • Produced thorough, accurate and timely reports of project activities.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Proposed or approved modifications to project plans.
  • Distributed memos and updates to apprise departments and divisions of corporate objectives and developments.
  • Met budget targets and quality standards by proactively leading team members and monitoring operations.
  • Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Developed and implemented appropriate plans to resolve unfavorable trends and enhance collection activities.
10/2015 to Current
Special Education Paraprofessional Vertex Education Tucson, AZ,
  • Worked in tandem with teacher to develop customized classroom environment conducive to students' needs.
  • Improved behavior with modification and positive reinforcement techniques.
  • Helped students learn to persevere with challenging tasks and build resilience for later educational efforts.
  • Used videos, lectures and moderated discussions to engage students during class.
  • Participated in workshops, trainings and conferences to improve educational skills.
  • Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
  • Introduced and encouraged debate-style classroom setting to increase student active participation and critical thinking.
  • Created lesson plans and chose supporting materials to promote positive learning experiences.
  • Differentiated instruction according to student skill level.
  • Engaged students through lecture and discussion, increasing classroom interaction to build inclusive learning environment.
  • Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
  • Prepared and presented lesson plans in academic subjects using traditional and modern teaching techniques.
  • Conquered challenges of working with highly diverse student population to attain exceptional student achievement.
  • Designed individualized curricula for academically underachieving students.
  • Encouraged student critical thinking and discussion using variety of teaching techniques.
04/2013 to 04/2015
Teacher Leader University Of Tennessee Medical Center Knoxville, TN,
  • Met with vendors to check available curriculum plans and related materials supporting course objectives.
  • Developed, deployed and maintained robust training programs accomplishing department and facility goals.
  • Utilized knowledge of industry best practices to improve upon existing training methods.
  • Built and updated evaluation and survey tools to monitor and improve effectiveness of courses.
  • Collaborated with general education teachers to include students in classroom activities.
  • Advocated for needs of the students with disabilities.
  • Collaborated with outside agencies providing services for students and families to deliver cohesive support.
  • Supported diverse student populations through equitable instructional design and programming.
  • Developed interesting and interactive learning methods tailored to help students with individual needs.
  • Developed IEP to leverage developmental practices and educational theories to achieve educational objectives.
  • Encouraged curiosity, exploration and problem-solving with tailored recreation programs.
02/2006 to 07/2014
Business Owner Growing Treasures Child Development Center City, STATE,
  • Maintained current knowledge of applicable codes and required procedures to optimize learning environments.
  • Worked with parents and staff to improve student behavioral and learning issues with proactive approaches.
  • Trained, managed and motivated employees to promote professional skill development.
  • Recruited, trained and evaluated staff and recommended personnel actions for programs and services.
  • Set and enhanced program schedules to meet expected demands and enhance student learning opportunities.
  • Achieved budgetary targets by monitoring expenses and resource utilization, cutting waste and strengthening revenue streams.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Identified signs of emotional or developmental problems in children to alert parents or guardians.
  • Kept records of daily observations and information about activities, meals served and medications administered.
02/2006 to 12/2013
Director Growing Treasures C.D.C City, STATE,
  • Coordinated activities with other departments to expedite work and improve interdepartmental performance.
  • Developed and presented new ideas and conceptualized new approaches and solutions.
  • Generated reports to review data and issue corrective actions for improvements.
  • Facilitated new hire on-boarding program by scheduling training initiatives, preparing applications, resolving enlistment issues and processing paperwork.
  • Evaluated budget plans and current costs to project trends and recommend updates.
  • Developed or analyzed information to assess current or future financial status of firms.
  • Reorganized finance and accounting departments to improve efficiency and cut excess spending.
  • Directed process of organizational planning by evaluating company-wide structure, job design and manpower forecasting.
  • Developed and implemented hiring criteria and employment selection assessments to improve staffing quality.
  • Worked with department managers to assess needs.
  • Devised and executed employee development, performance oversight, compensation and benefits programs.
  • Supervised HR Department employees by directing activities and monitoring performance.
  • Worked with management team to improve workflows and eliminate unnecessary tasks.
  • Pitched in to help with office tasks during busy periods and staff absences.
  • Upheld protocol flawlessly in both normal work procedures and at special events.
Education and Training
Expected in 2020 to to
Masters of Education: Education
Cardinal Stritch University - Milwaukee, WI
Expected in 2007 to to
Master of Science: Science Management
Cardinal Stritch University - Milwaukee, WI
Expected in 2003 to to
Bachelor of Science: Education
University of Wisconsin - Milwaukee - Milwaukee, WI

Sigma Gamma Rho, Iota Sigma Chapter, Rhoer Advisor

Provided a positive experience for young women in leadership developments, academic counseling, personal counseling, mentoring and community service

  • Helped other young girls while they learn about their heritage and develop leadershipskills.
  • Advisor of University of Wisconsin Platteville Undergraduates, Sigma Gamma Rho Sorority, Inc, 2012, 2011
Activities and Honors
  • Organized Sigma Gamma Rho Sorority, Inc. Project Big Book Bag, August 2008
  • Coordinated and managed volunteer events and chair committees
  • Coordinated fundraising opportunities to promote the organization and increase community involvement

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Resume Overview

School Attended

  • Cardinal Stritch University
  • Cardinal Stritch University
  • University of Wisconsin - Milwaukee

Job Titles Held:

  • Manager
  • Special Education Paraprofessional
  • Teacher Leader
  • Business Owner
  • Director


  • Masters of Education
  • Master of Science
  • Bachelor of Science

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