manager resume example with 15+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Skills
Marketing
Staff development
Project management
Sales Techniques
Friendly, positive attitude
Customer service
Critical thinking
Education and Training
Marion High SchoolMarion, IL, Expected in 08/2003 ā āGED: - GPA:
Certifications
Food Handlers Certification - 2015
Licensed Foster Parent - 2019
Licensed Ordained Minister 2020
Experience
9Round Fitness - Manager Orlando, FL, 02/2021 - Current
Instructed customers on methods for adapting to glasses, proper wear and necessary care.
Heated, shaped and bent plastic and metal frames to adjust eyeglasses for clients.
Repaired and adjusted frames to meet customer needs.
Recommended specific lenses, coatings and frames to suit individual client needs.
Pulled patient insurance information, placed corrective lenses orders and checked patients in and out of appointments.
Helped clients select frames meeting individual needs, flattering facial styles and appropriate for eye measurements and optical prescriptions.
Used hands, heat and tools to bend and shape frames to fit customer's face.
Documented customer prescriptions, wrote detailed work orders and collected payments to facilitate smooth appointments.
Measured clients and documented information such as bridge and eye size, temple length, vertex distance, pupillary distance and optical centers of eyes.
Pretested patients prior to optometrist examination assessing pressures, visual acuities and Autorefraction.
Prioritized and organized tasks to efficiently accomplish service goals.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Breckenridge Grand Vacations - General Manager Breckenridge, CO, 10/2019 - 09/2020
Instructed customers on methods for adapting to glasses, proper wear and necessary care.
Heated, shaped and bent plastic and metal frames to adjust eyeglasses for clients.
Repaired and adjusted frames to meet customer needs.
Recommended specific lenses, coatings and frames to suit individual client needs.
Pulled patient insurance information, placed corrective lenses orders and checked patients in and out of appointments.
Helped clients select frames meeting individual needs, flattering facial styles and appropriate for eye measurements and optical prescriptions.
Documented customer prescriptions, wrote detailed work orders and collected payments to facilitate smooth appointments.
Measured clients and documented information such as bridge and eye size, temple length, vertex distance, pupillary distance and optical centers of eyes.
Pretested patients prior to optometrist examination assessing pressures, visual acuities and Autorefraction.
Managed client frame selection processes and walked through lens options.
Conducted special tests such as field of vision assessment, OCTs and pachymetry.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Prioritized and organized tasks to efficiently accomplish service goals.
Ordering all supplies and medical supplies.
Looked at patient prescriptions and prepared contacts and eyeglasses to fit specific parameters.
Checked finished lenses for conformance to order specifications, quality and customer needs.
South Suburban Park & Recreation - Business Owner Englewood, CO, 03/2010 - 08/2018
Communicated with parents and fostered strong professional relationships.
Monitored compliance with state, federal and company regulations, standards and requirements.
Inspected facility and activities to monitor safety, sanitation and procedures.
Oversaw daily activities and programs to educate and socialize participants.
Established and enforced modern educational standards to support student needs.
Worked with parents and staff to improve student behavioral and learning issues with proactive approaches.
Rochester General Health System - Cook/Server Geneseo, NY, 04/2010 - 07/2018
Prepared salads, appetizers and garnishes to assist kitchen staff.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Provided exceptional service to high volume of daily customers.
Provided sauces and drink refills requested by customers.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Operated and maintained dishwasher, handwash stations, pot-scrubbing station and trash compactor.
Plated food and assessed plate presentation to maintain highest standard of food quality.
Cleaned dishes with detergent, rinsing and sanitizing chemicals.
Rearranged tables and chairs, located or rolled extra silverware.
US Vision - Optician City, STATE, 05/2004 - 09/2009
Sold and recommended Eyewear products, merchandise and services in retail and clinical settings in order to drive company revenue and meet customer needs.
Assisted patients and customers with choice of frames to best fit budgetary requirements and style preferences.
Collected customer measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance and pantoscopic tilt.
Scheduled appointments, verified insurance coverage, maintained accurate patient records and assisted with preliminary testing.
Investigated and resolved customer complaints and adjusted and repaired customer Eyewear.
Instructed patients on insertion, removal, cleaning, care and proper handling of contact lenses.
Telephoned appointment-holders on day before to confirm times, contacted no-shows, obtained insurance pre-authorization and notified patients upon Eyewear availability.
Used hands, heat and tools to bend and shape frames to fit customer's face.
Instructed customers on methods for adapting to glasses, proper wear and necessary care.
Pulled patient insurance information, placed corrective lenses orders and checked patients in and out of appointments.
Helped clients select frames meeting individual needs, flattering facial styles and appropriate for eye measurements and optical prescriptions.
Documented customer prescriptions, wrote detailed work orders and collected payments to facilitate smooth appointments.
Pawnee Restraunt - Restaurant Waitress City, STATE, 05/2004 - 09/2009
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Provided exceptional service to high volume of daily customers.
Stocked server areas with supplies before, during and after shifts.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Completed opening and closing checklists to facilitate smooth restaurant operations.
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.