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manager resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Dedicated, resourceful, and experienced public servant of 32 years. Skilled at interacting with diverse individuals and handling high-stress situations, while building positive community programs and partnerships through education, advocacy, teamwork, trust, and leadership. Highly motivated, driven, and passionate about helping others succeed.

Skills
  • Strong Communication & Leadership Skills
  • Contentious and skilled public safety servant
  • Ability to multi-task while maintaining time management
  • High moral & ethical standards
  • Motivated and ambitious with strong desire to help others achieve their highest potential
  • Highly creative, versatile, and thinks quick on feet
  • Community-Oriented
  • Diligent, reliable, and disciplined
  • Investigative, and analytic mindset with excellent conflict resolution and problem solving skills
  • Experienced in creating & implementing school programs that foster positive, credible, long-term community partnerships and experiences
  • Policy & Procedure Development
  • Safety And Health Protocols
  • Campus Safety
  • Attention To Detail
  • Service-Oriented
  • Safety Meetings
Education
Portland State University Portland, OR Expected in Bachelor of Science : Criminal Justice - GPA :

One semester remaining to graduate.

Sinclair Community College Dayton, OH Expected in 1993 Associate of Applied Science : Law Enforcement - GPA :
Work History
Pace Life Sciences - Manager
Eagan, MN, 10/2020 - Current
  • Provide comprehensive firearm knowledge base for customers & company
  • Maintain & manage day-to-day retail and range operations, as well as store organization, maintenance & purchasing functions
  • Monitor & assist in overseeing store/range inventory of ammunition, firearms and related retail products
  • Consistently in top sales bracket each month
  • Follow company safety policies & procedures implicitly to ensure safe environment for customers and fellow employees
  • Develop and maintain positive relationships with customers, range members, co-workers, and suppliers
  • Cross-train existing employees to maximize team agility and performance
  • Certified Firearms Instructor: Teach private lessons & firearm classes
  • Created and implemented new range membership levels
  • Create & implement new marketing & sales strategies
Columbia University - Prevention Coordinator
New York, NY, 10/2018 - 11/2020
  • Developed, implemented, and oversaw violence prevention program/curriculum for upper elementary students currently taught throughout 8 Warren County, Ohio schools districts
  • Facilitated middle and high school violence prevention programs throughout Warren County and in Butler County schools
  • Worked in tandem with additional Violence Free Coalition prevention programs
  • Created social climate that holds domestic, youth, and sexual violence as unacceptable and preventable
  • Analyzed and adapted programs to meet current and changing needs of individual and group cultures
  • Provided evaluation measures of outcomes of prevention education and summarized results
  • Researched and created "Best and Promising" practices curriculum on building/ maintaining healthy relationships, effective communication, sexual and dating violence prevention
  • Increased program social media reach utilizing proven youth and adult learning techniques
  • Assisted in management of online prevention tools and applications
  • Created & implemented agency Emergency Response Plan & policies for entire agency consisting of multiple departments
Marquette University - Police Officer
Milwaukee, WI, 06/1996 - 08/2018
  • Protect citizens and property through community policing, enforcement of laws and emergency response.
  • Implemented & oversaw Operation Santa Program (Christmas program for needy children through annual fundraising) 1996-2018
  • Crime Prevention Officer: Implemented and maintained various programs in community involving individuals, schools, senior citizen facilities, churches and local businesses.
  • Led shift briefings to inform officers of important considerations such as properties to check and individuals of note in local areas.
  • Built excellent rapport and working relationship with citizens and businesses, to build trust and improve upon communication.
  • Evaluated Officer performance and case documentation submitted by team members to check accuracy and compliance with department policies.
  • Managed team of 5-6 employees across patrol & investigations divisions, including establishing and enforcing performance policies.
  • Spearheaded investigations into high level felony criminal cases & activities.
  • Ran personnel recruitment background investigations and interviewed potential job candidates.
Accomplishments

    2010 Recipient of Dayton Hundred Club Award/Scholarship for creation and implementation of the Springboro Police Operation Santa Program. This program has fundraised and provided Christmas assistance to hundreds of children and raised over $40k since it's inception in 1996.

    Various police service recognitions awarded for excellence on calls for service, cases investigated, life-saving measures, leadership in crime prevention, community service, & program implementations (1996-2018) These accomplishments include:

  • Victim Witness 1997-2018
  • D.A.R.E. Officer 1998-2003
  • Established Police Explorer Program 1998
  • Patrol Sergeant 2004-2006
  • Police Executive Leadership College 2004
  • Miami Valley Child Abduction Response Team 2006
  • Certified Instructor, Evidence Technician, & Fire Investigator 2006
  • Assisted in planning and implementation of Warren County Child Advocacy Center, (2007-2008)
  • Robbery Response Coordinator (train financial institutions) 2004-2018
  • Certified Child Forensic Interviewer 2008
  • C.I.T. (Crisis Intervention Team) 2011-2018
  • Implemented and taught local kids Safety Town Program 2014-2017
  • Volunteered at 4Paws for Ability in Xenia, OH, and assisted with created social media marketing through their Bon Appetite Committee (2018-2019)

    Creation & Implementation of P.O.W.E.R. U.P. Program for Warren County Violence Free Coalition & Safe on Main: Formerly the Abuse & Rape Crisis Shelter (county wide upper elementary violence prevention-relationship building program) (2018-present)

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Resume Overview

School Attended

  • Portland State University
  • Sinclair Community College

Job Titles Held:

  • Manager
  • Prevention Coordinator
  • Police Officer

Degrees

  • Bachelor of Science
  • Associate of Applied Science

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