LiveCareer-Resume

manager resume example with 6+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary
Dedicated, hardworking management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Skills
  • New employee orientations
  • Staff scheduling
  • Strong work ethic
  • Conflict resolution techniques
  • Customer Service
  • Employee Relation Issues
  • Standard Operating Procedures
  • Fast Learner
Education
Sam Houston State University Huntsville, TX Expected in 2013 Bachelor of Science : Psychology - GPA :
  • Minor in Human Services.
Lone Star College System Kingwood, TX Expected in 2012 Associate of Arts : - GPA :
  • Held a Phi Theta Kappa Honor Society Elective Officer position as Secretary.
  • Member of the Student Ambassador Program.
  • Served on the New Student Orientation team.
  • Completed the Lone Star College System Collegiate Leadership Program and received an Academic Achievement Award. 
  • Graduated Cum Laude.
Work History
Hard Rock Hotels And Casinos - Server
Bristol, VA, 09/2020 - Current
  • Carry out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Arrange and prepare restaurant for customers to provide guests with excellent experiences and foster repeat business.
  • Upsell high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Harsch Investment Corp - Leasing Consultant
West Sacramento, CA, 02/2020 - 09/2020
  • Minimized vacancy periods by collaborating with property owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Liaised between property owners and tenants about expectations, paperwork, payments and other logistics.
  • Strategized and developed content for property's website and social media publications.
Buffalo Wild Wings - Manager
Cda, ID, 06/2012 - 05/2017
  • Manage the dining room floor to ensure the Pappas standard of excellent hospitality is consistently being met.
  • Create and maintain a schedule for the waitstaff team of approximately 65 employees.
  • Lead the front of house training program to ensure all new employees are receiving adequate training.
  • Complete regular performance reviews on staff and set goals to aid employees in advancement.
  • Review applications, conduct entry level interviews, and maintain an organized applicant flow log.
  • Conduct new hire orientations including paperwork and employment verifications.
  • Enforce company policy and procedures relating to all phases of human resources activity.
  • Establish and monitor front of house employee pay scales.
  • Work together as a team to track labor and meet strict company set labor goals.
  • Promoted the business through participation in and sponsorship of community events.

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Resume Overview

School Attended

  • Sam Houston State University
  • Lone Star College System

Job Titles Held:

  • Server
  • Leasing Consultant
  • Manager

Degrees

  • Bachelor of Science
  • Associate of Arts

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