manager resume example with 11+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Insightful Motivator with 20-plus years of experience leading operations by directing daily activities. Proven track record of developing targeted business / education operations plans, implementing improvements and overseeing Managerial Activities. Decisive leader highly competent in establishing and achieving ambitious goals and quality standards. Dedicated Teacher with proven experience providing instruction, guidance and counseling across diverse learning platforms. Skilled team player skilled at working with all levels of faculty, administrators and parents to resolve problems and conflicts professionally (Home Visits).

  • Issue and conflict resolution
  • Contract development and management
  • Lead generation
  • Marketing
  • Administrative support
  • Planning and coordination
  • Project organization
  • Organizing (and maintaining) schedules
  • Fundraising
  • Volunteering (Academia-related)
  • Deep understanding of Neurodiversity
  • Managing Finances
  • Appropriate Managerial Conduct
04/1998 to 07/2007
Manager Ace Hardware Leesburg, FL,
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Recruited and hired qualified candidates to fill open positions.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Collaborated with visual merchandising team to develop strategies to drive profitability.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
  • Analyzed operations and market data to assess areas in need of improvement and capitalize on changing conditions.
  • Interacted with prospects and customers at various events, including trade shows, seminars and workshops.
  • Strengthened operational efficiencies and traceability, developing organizational filing systems for confidential client records and reports.
  • Met with each associate to establish realistic monthly sales goals.
  • Contributed to programs to optimize productivity, streamline efficiency and boost profitability.
  • Enhanced data collection accuracy by preparing, authoring and updating communications and policy memorandums.
  • Cross-trained in every store role to maximize operational knowledge.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
08/1993 to 06/1995
Child Educator PJ's Preschool (Headstart) City, STATE,
  • Implemented hands-on, play-based strategies such as games and crafts for experiential learning.
  • Taught children foundational skills such as colors, shapes and letters.
  • Enhanced sensory abilities by giving children access to numerous textures and shapes.
  • Organized and led activities to promote physical, mental and social development.
  • Communicated with parents regularly to maintain student progress, schedule meetings and increase overall student happiness.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Developed professional relationships with parents, teachers, directors and therapists.
  • Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
  • Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
  • Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
  • Created and implemented developmentally appropriate curriculum addressing all learning styles.
08/1993 to 06/1995
Child Educator The Hannah House City, STATE,
  • Completed all required documentation for National Head Start program.
  • Created and implemented developmentally appropriate curriculum addressing all learning styles.
  • Maintained daily records of individual activities, behaviors, meals and naps.
  • Incorporated music, art and theater into lesson planning.
  • Observed children for signs of illness, injury, emotional disturbance, learning disorders and speech problems.
  • Collaborated with colleagues on developing new classroom projects and monthly themes.
  • Identified early signs of emotional and developmental problems in children.
  • Promoted good behaviors by using positive reinforcement methods.
  • Increased student academic performance by diversifying teaching techniques.
  • Administered and documented results of student assessments.
  • Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
  • Observed children to record development.
Education and Training
Expected in
: Business Psychology
Muskingum University - New Concord, OH
Expected in 12/1995
Bachelor of Science: Early Childhood Education
Miami University - Oxford, OH
Expected in 05/2020
Master of Science: Childhood Development
University Of La Verne - La Verne, CA,

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Resume Overview

School Attended

  • Muskingum University
  • Miami University
  • University Of La Verne

Job Titles Held:

  • Manager
  • Child Educator
  • Child Educator


  • Some College (No Degree)
  • Bachelor of Science
  • Master of Science

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