manager resume example with 5+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Hardworking and motivated Manager with 4 years of experience and record of success in Technical and Retail industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

  • Key Accounts and Territory Management
  • Team Building
  • Brand Management
  • Good Judgment
  • Process Improvement
  • Interpersonal Relations
  • Cost Control
  • Scheduling and Coordinating
  • Problem Resolution
  • Onboarding and Orientation
  • Inter-Department Collaboration
  • Recruitment and Hiring
  • Performance Tracking and Evaluation
  • Time Management
  • Training and Development
  • Hiring and Training
  • Professional and Courteous
  • Customer Service
  • Technical Proficiency
  • Shift Scheduling
  • Verbal and Written Communication
  • Computer Skills
  • Goal Setting
  • Issue and Conflict Resolution
  • Calm Under Pressure
  • Employee Coaching and Motivation
  • Sales Techniques
  • Workforce Management
  • Work Planning and Prioritization
  • Negotiation and Conflict Resolution
  • Team Leadership
  • Lead Generation
09/2018 to Current Manager St. Joseph's Healthcare System | Woodland Park, NJ,
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Recruited and hired qualified candidates to fill open positions.
  • Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
  • Maintained contact with clients and assisted in developing procedures to identify and track value-added services.
  • Examined merchandise to correctly price and display products.
  • Set sales and profit goals and implemented plans to correct performance deficiencies.
  • Coordinated maintenance on physical condition of warehouse and equipment, routinely assessing each for needed repairs, updates or replacements.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Installed and repaired distribution racks and cables.
  • Programmed telephone switches and responded to switch-related outages.
  • Delegated work to staff, setting priorities and goals.
  • Recruited and trained new employees to meet job requirements.
  • Managed quality control and maintained high level of customer satisfaction.
  • Performed complete phone erasures and factory resets, debugged problems and refurbished devices.
  • Checked cell phones for signs of fraud and compatibility with refurbishment.
  • Connected with customers to provide assistance and collect feedback to optimize operations.
  • Monitored cash drawers in multiple checkout stations to verify adequate cash supply.
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Led employee performance evaluations and rewarded top performers to retain quality personnel.
  • Compiled inventory lists and worked with vendors for product pricing and special orders.
07/2017 to 08/2018 Waitress Agia | Carpinteria, CA,
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Stocked server areas with supplies before, during and after shifts.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Presented menus to patrons to answer questions about menu items and make recommendations.
  • Processed customers' payments and provided receipts.
  • Greeted newly seated guests quickly and efficiently.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
01/2014 to 02/2015 Lead Actress Academia Charlot | City, STATE,
  • Researched roles to learn traits, mannerisms, accents and other key features of characters.
  • Studied and memorized scripts to learn lines and cues.
  • Rehearsed for roles alone and with fellow actors.
  • Collaborated with other actors to brainstorm ideas.
  • Gave press interviews to promote upcoming series and films.
  • Collaborated with director to find best interpretation for character.
  • Attending fittings with wardrobe department for costume measuring and alterations.
  • Worked closely with voice instructors to learn new dialects and accents for acting roles.
  • Applied expertise in body movements, gestures and different forms of speech to engage audience members and drive engagement.
  • Used singing, dancing and musical instruments to enhance performances.
  • Helped prepare stages, move props and break down stages to support smooth productions.
Education and Training
Expected in 06/2018 to to Summer Conservatory | Acting Stella Adler Studio of Acting, New York, NY GPA:
Expected in 07/2017 to to Camera And Film | Acting The Barrow Group , Manhattan, NY, GPA:
Expected in 05/2013 to to Bachelor of Arts | Dramatic Arts Academia Charlot, Bogota, Colombia , GPA:
Full Professional
Native/ Bilingual

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Resume Overview

School Attended

  • Stella Adler Studio of Acting
  • The Barrow Group
  • Academia Charlot

Job Titles Held:

  • Manager
  • Waitress
  • Lead Actress


  • Summer Conservatory
  • Camera And Film
  • Bachelor of Arts

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