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manager business owner resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Professional Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Accomplishments
  • Supervised team of 8 staff members.
  • Documented and resolved issues which led to results.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
Skills
  • Staff Management
  • Strategic planning
  • Policies and procedures
  • Operations management
  • Creative merchandising
  • Business Development
  • Verbal and written communication
  • Financial Management
  • Project Management
  • Business administration
  • Sales and marketing
  • Negotiation
  • Job inspections
  • Business planning
Work History
08/2018 to Current
Manager/Business Owner 3Ds Dassault Systems Santa Clara, CA,

  • Recorded inventory sales into organization's weekly income report.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Conducted monthly inventories of raw materials and components on work floor.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
12/2019 to 12/2020
Sales Associate Lowes Home Improvement Stores City, STATE,
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Solved customer challenges by offering relevant products and services.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
04/1992 to 12/2019
Manager/Business Owner Freemans Mercantile Thrift Store City, STATE,
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Recorded inventory sales into organization's weekly income report.
  • Onboarded new employees with training and new hire documentation.
  • Accomplished multiple tasks within established timeframes.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Prepared and recommended long-range plans for development of department personnel.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Conducted monthly inventories of raw materials and components on work floor.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.
  • Cross-trained existing employees to maximize team agility and performance.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals
  • Maximized performance by monitoring daily activities and mentoring team members
  • Applied customer feedback to develop process improvements and support long-term business needs
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels
  • Prepared and recommended long-range plans for development of department personnel
  • Approved regular payroll submissions for employees
Education
Expected in to to
No Degree: Business
Tidewater Community College - Norfolk, VA
GPA:
  • Awarded Business Certificate
Expected in 08/1980 to to
High School Diploma:
Southampton High School - Courtland, VA
GPA:

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Resume Overview

School Attended

  • Tidewater Community College
  • Southampton High School

Job Titles Held:

  • Manager/Business Owner
  • Sales Associate
  • Manager/Business Owner

Degrees

  • No Degree
  • High School Diploma

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