Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Hardworking and motivated Manager with 1 year of experience and record of success in Sales. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with front-line employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Reliable Manager demonstrating high level of ownership and initiative. Quick and effective at decision-making and learning skills while maintaining excellent customer service throughout sales experience. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Skills
  • Contract development and management
  • Issue and conflict resolution
  • Sales Techniques
  • Staff development
  • Systems and automation applications
  • Project management
  • Marketing
  • Key accounts and territory management
  • Planning and coordination
  • Problem resolution
  • Security systems
  • Organization
  • Team building
  • Communications
  • Project organization
  • Inventory management
  • Customer service
Experience
Manager, 07/2018 to Current
DeloittePortland, OR,
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Recruited and hired qualified candidates to fill open positions.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
Kitchen Staff Member, 10/2015 to 05/2017
Vail ResortsAspen, CO,
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
  • Re-stocked, organized and arranged service and food stations.
  • Cleaned utensils, dishes and glasses for customer use.
  • Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.
  • Stored perishable food items in freezer or refrigerator to protect food from spoilage.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
Cashier, 05/2008 to 08/2008
Wingstop Inc.Richardson, TX,
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Helped customers find specific products, answered questions and offered advice.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Inspected items for damage and obtained replacements for customers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Operated cash register, collected payments and provided accurate change.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Processed customer payments quickly and returned exact change and receipts.
  • Resolved issues with cash registers, card scanners and printers.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Food Prep Cook, 02/2005 to 10/2007
Rocket Farm RestaurantsAlpharetta, GA,
  • Grilled and deep fried various foods, including meats, potatoes and fish.
  • Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
  • Kept stations stocked and ready for use to maximize productivity.
  • Chopped, diced and sliced ingredients for salads, stir-fries and other dishes.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Rotated stock items and ingredients to maintain efficiency and freshness.
  • Safely operated ovens, fryers and grills to prevent injuries and accidents.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Put together multiple, concurrent orders during customer rushes, including dinner and lunch hours.
  • Learned to prepare rotating list of new and seasonal items by attending training and applying new techniques.
  • Properly utilized various cooking utensils to prepare range of food items.
  • Properly garnished and arranged orders on plates and trays.
  • Cooked food following specific measurements and recipes.
  • Set up work stations prior to opening to minimize prep time.
Education and Training
Associate of Applied Science: Nursing, Expected in
Fort Scott Community College - Fort Scott, KS
GPA:
High School Diploma: , Expected in 01/2008
Lawrence High School - Lawrence, KS
GPA:

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Resume Overview

School Attended

  • Fort Scott Community College
  • Lawrence High School

Job Titles Held:

  • Manager
  • Kitchen Staff Member
  • Cashier
  • Food Prep Cook

Degrees

  • Associate of Applied Science
  • High School Diploma

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