Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Sociable manager skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.

  • Regulatory compliance
  • Relationship management
  • Strategic Planning
  • Training and development
  • Time Management
  • Business development understanding
  • Customer relations
  • Project management abilities
  • Retail operations management
  • Risk management
  • Project Management
  • Conflict mediation
  • Organizational skills
  • Flexible
  • Cultural awareness and sensitivity
  • Personnel engagement
  • Time and labor control
  • Project management
  • Presentation preparation
  • Complex problem-solving
  • Workplace diversity cultivation
  • Employee relations
  • Negotiation
  • Conflict resolution tactics
  • Confidential document control
Manager/Bartender/Waitress/Cook, 10/2019 to Current
Phoenix Home Care And HospiceIndependence, MO,
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Applied safe food handling and optimal cleaning strategies to and maintain proper sanitation.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Minimize customer wait times by efficiently taking and filling large volume of orders each day.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Confirm customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Communicate with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Completed closing duties by emptying trash, safeguarding alcohol and rolling silverware.
  • Answer phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Check on guests to verify satisfaction with meals and suggest dessert options.
  • Count all money
  • Complete daily liquor, beer, food, and supply orders
  • Complete nightly paperwork
Patient Care Associate, 08/2016 to 10/2019
Fogo De ChaoKansas City, MO,
  • Documented information in patient charts and communicated status updates to care team.
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Routinely checked and repositioned patients to prevent bedsores and guarantee patient safety.
  • Collected biological specimens and packages for laboratory transport to complete diagnostic tests.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Engaged with patient family and friends to provide courteous, efficient visit experience.
  • Identified needs of patients and families and helped to address those needs through play or counseling.
  • Used wheelchair equipment to transport patients to doctor's appointments and operations.
  • Played games with patients to boost mood, improve memory and provide light entertainment.
  • Treated patients, families, visitors, staff and others professionally, resulting in creation of several lasting relationships.
  • Used mobility devices equipment to transport patients.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Tracked and reported clients' progress based on observations and conversations.
  • Improved patient outlook and daily living through compassionate care.
  • Administered necessary medications as directed by care plan.
Assistant Manager, 07/2010 to 08/2016
Family DollarCity, STATE,
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Implemented training processes for newly hired employees and supervised customer service representatives.
  • Supported sales management initiatives to optimize business development.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
  • Assisted manager in evaluating employee performance and cultivating improvement initiatives.
  • Completed inventory audits to identify losses and project demand.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Explained daily tasks to team members to optimize group productivity.
  • Communicated with store manager to develop strategies for achieving sales and profit goals.
Education and Training
: , Expected in
Northcentral Technical College - Wausau, WI

Associate Degree: Substance Use Disorder Counseling

Anticipated graduation: May 2023

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School Attended

  • Northcentral Technical College

Job Titles Held:

  • Manager/Bartender/Waitress/Cook
  • Patient Care Associate
  • Assistant Manager


  • Some College (No Degree)

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