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Manager Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

I'm offering leadership, problem-solving and team-building abilities. Consistently empower employees to improve performance and maximize customer satisfaction through advanced training and mentoring. Resourceful and forward-thinking Manager steadfast in developing opportunities to improve day-to-day operations and bottom-line profits. I am ready to take on new challenges with a organization that appreciates attention to detail and commitment to excellence.

Focused on providing professional service and support to every office visitor. I am diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.

I am a organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Issue and conflict resolution
  • Staff development
  • Organization
  • Business operations
  • Team building
  • Inventory management
  • Security compliance
  • Check cashing
  • Accurate money handling
  • Exceptional customer service
  • Safe and vault operation
  • Strong work ethic
  • Reliable
  • Organization and efficiency
  • Security understanding
  • Multitasking and prioritization
  • Friendly, positive attitude
  • Animal care
  • Multitasking
  • Reliable and trustworthy
Experience
07/2019 to Current
Manager Raising Canes Chicken Portland, OR,
  • Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Recruited and hired qualified candidates to fill open positions.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Treated associates with fairness and respect, providing recognition of accomplishments.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
06/2015 to 06/2019
Bank Teller Applied Card Systems Glen Mills, PA,
  • Verified amounts and integrity of every check or funds transfer.
  • Maintained optimal financial controls by securing funds and making accurate transactions.
  • Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
  • Reconciled cash and checks against computer records at end of shift.
  • Assisted customers in bank operations, including opening accounts, accessing safe deposit boxes and ATM operations.
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Communicated with vendors to place and receive orders, request services and deliver instructions from office management.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Maintained professional tone at all times, including during peak rush hours.
11/2008 to 06/2015
Manager Raising Canes Chicken Richmond, KY,
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
05/2020 to Current
Pet Care Associate Vca Antech, Inc. Hanson, MA,
  • Monitored animals during group play sessions for signs of aggressive or fearful behavior.
  • Laundered soiled animal bedding immediately to reduce infection using appropriate chemicals.
  • Examined animals for injury or illness and documented symptoms for veterinarian review.
  • Walked dogs while enforcing good behavior and manners.
  • Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
  • Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
  • Maintained clean and orderly play yards, kennels and cages.
  • Bathed animals to remove dust, debris or contaminants and maintain wellbeing.
  • Promoted optimal animal health by feeding and watering on regular schedule.
  • Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
  • Unloaded and organized supplies and product inventory.
Education and Training
Expected in 05/2007
GED:
Summerville Adult Learning Center - Summerville,
GPA:

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Resume Overview

School Attended
  • Summerville Adult Learning Center
Job Titles Held:
  • Manager
  • Bank Teller
  • Manager
  • Pet Care Associate
Degrees
  • GED