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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of automotive operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Customer-focused professional with successful 20+ year career in automotive sector. Dynamic successful applying resourcefulness and problem solving in busy business environment.

Skills
  • Strategic Planning
  • Business planning
  • Staff Management
  • Operations management
  • Job inspections
  • Verbal and written communication
  • Financial Management
  • Contract Management
  • Project Management
  • Organization
  • Supervision
  • Customer service
  • Business operations
  • Communications
  • Relationship development
  • Team management
  • Problem resolution
  • Team building
  • Process improvement
  • Operational improvement
  • Automotive repair equipment
Education
Colleton County High School Walterboro, SC Expected in GED : - GPA :
Work History
Securitas Security Services Usa, Inc. - Manager
Los Angeles, CA, 12/2013 - 03/2020
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Cross-trained existing employees to maximize team agility and performance.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Demonstrated new products, procedures and techniques to employees.
  • Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Conducted scheduled and impromptu evaluations to assess work performance.
  • Reconciled daily sales transactions to balance and log day-to-day revenue with POS.
  • Developed and implemented productivity initiatives, in addition to coordinating itinerary and scheduling appointments.
  • Interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Conducted monthly inventories of raw materials and components on work floor.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Reduced workflow inconsistencies by recruiting and hiring capable staff members.
  • Increased customer retention and satisfaction by closely monitored team member performance and assessing problematic practices.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Set and managed schedules to give proper coverage to required areas and meet customer service demands.
  • Hired, trained and mentored staff to maximize effectiveness.
  • Created and implemented aggressive action plan to address pressing cost control needs.
  • Trained new employees in specific job requirements.
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
  • Increased operational efficiency by developing improved filing systems for confidential client records and reports.
Gothic Landscape - Mechanic
East Palo Alto, CA, 12/2012 - 12/2013
  • Produced comprehensive service records of all maintenance and repair tasks for customers.
  • Demonstrated process of preventive maintenance and visual inspections to junior mechanics.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Followed established safety procedures and techniques when working under lifted vehicles.
  • Expertly utilized diagnostic equipment to evaluate mechanical problems in vehicles.
  • Operated tools, equipment and machinery according to prescribed safety procedures.
  • Supervised general repairs performed by new staff mechanics.
  • Examined new and replacement parts to uncover defects.
  • Replaced damaged, missing or defective parts with new and refurbished components.
  • Inspected and tested equipment to locate worn and damaged parts.
  • Prepared logs on each repair and maintained customer records for each job.
  • Cleaned and maintained proper lubrication for machinery.
  • Ordered repair parts quickly to prevent delays in projects and repair work.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Tested newly installed equipment to determine proper functionality and compliance with regulations.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance and calling for repairs.
  • Inspected vehicles and evaluated condition of systems, equipment, lights and accessories.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Performed routine maintenance and repairs using hand and power tools to maximize reliability.
Acr Technology Solutions - Duct Installer
City, STATE, 03/2001 - 12/2011
  • Fastened joints and seams together to assemble components into sheet metal products.
  • Used rulers, squares and scribes to measure and mark dimensions and reference lines on materials.
  • Observed safety practices and procedures to maintain safe and clean working environment.
  • Selected gauges and types of sheet metal or non-metallic material to meet product specifications.
  • Nailed and welded pieces into place by securing paneled edges and machine-made molding to structures.
  • Maintained excellent attendance record, consistently arriving to work on time.

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Resume Strength

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  • Target Job
  • Word Choice

Resume Overview

School Attended
  • Colleton County High School
Job Titles Held:
  • Manager
  • Mechanic
  • Duct Installer
Degrees
  • GED

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