Manager Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Insightful and forward-thinking Manager and sales associate with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement; as well as extensive customer service and sales experience. Outgoing sales professional with a record of driving increase in sales, improving the buying experience, and elevating company profile. Consistently recognized for excellence in customer service, Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

  • Strategic Planning
  • Staff Management
  • Cash Register Operations
  • Verbal and written communication
  • Reading comprehension
  • Flexible & Adaptable
  • Professional demeanor
  • Problem-solving skills
  • Multi-tasking strength
  • Relationship building
  • Point of sale operation
  • Adapt to diverse groups
Work History
Manager, 05/2021 to Current
Transunion PA, State,
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Provided best customer service to all who entered the establishment.
  • Helped make ice cream for customers in the most efficient way.
  • Operated point-of-sale systems at an accurate and efficient rate.
  • Opened and closed the establishment as needed.
  • Collected and counted point-of-sale totals at the end of the night to insure maximum accuracy in the days earnings.
  • Performed deposits for the establishment as needed with no complications.
  • Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Responded to and resolved customer questions and concerns.
  • Regulated pricing, inventory count and supply during shift hours.
  • Enforced company policies and regulations with employees.
  • Observed each team member to carry out duties and provided constructive criticism.
  • Performed tasks at the end of the shift to upkeep the cleanliness of both the interior and the exterior of the establishment; to guarantee the absolute satisfaction of the next shift crew to be present.
Sales Associate, 10/2020 to Current
Bed Bath & Beyond Flower Mound, TX,
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Loaded and unloaded merchandise using ladder and pallet jack.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Maintained customer satisfaction while handling product returns quickly and professionally.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Processed product returns and assisted customers with other selections.
  • Helped maintain the appearance of the stores interior and exterior to company standards including light maintenance duties and cleaning.
  • Participated in furniture department operations including assisting in carry-outs and display assembly as needed.
  • Maintained and operated point-of-sale systems efficiently as well as accurately.
  • Performed other tasks as assigned by store leadership members, such as cart retrieval and safety-related tasks.
Event Staff Member, 06/2019 to Current
The Travel Corporation Las Vegas, NV,
  • Searched and screened individuals, preventing passage of prohibited items in alignment with security guidelines.
  • Performed post-event tasks such as breaking down areas, removing trash and cleaning facilities.
  • Welcomed guests to events, checked invitations and oversaw proper seating.
  • Provided exceptional customer service to all guests and escalated concerns where needed.
  • Processed payments, checked tickets and directed guests to locations.
  • Confirmed proper balance of cash boxes following ticket sales, maintaining top accuracy.
  • Set up event facilities and equipment, cleaned areas and organized supplies.
  • Alerted guests of venue rules and reported infractions or violations to appropriate parties.
  • Talked to coworkers using electronic devices such as computers and radios.
  • Utilized great communication and interpersonal skills when interacting with all parties, including children, parents, management staff and fellow team members, to promote smooth and efficient operations.
  • Welcomed guests and directed each person to desired party, room or activity.
Courtesy Clerk, 06/2018 to 10/2020
Meijer, Inc. Louisville, KY,
  • Addressed customer needs, including price checks and merchandise retrieval from upper shelves or stockroom.
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Assisted customers with large purchases by carrying items to vehicles.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Maintained clean and orderly checkout areas by completing general duties, including mopping floors, emptying trash cans.
  • Retrieved shopping carts from outside as needed to provide customers with the best shopping experience
No Degree: Consumer And Family Financial Services, Expected in
The Ohio State University - Columbus, OH,
  • Dean's List Spring Semester 2021
  • Received Presidents grant 2x
  • Received Buckeye grant
  • Received Scarlet and Gray grant
High School Diploma: , Expected in 06/2020
Columbus Alternative High School - Columbus, OH
  • Graduated with 3.6 GPA
  • Received Columbus Handshake Foundation scholarship
  • Received I Know I Can grant
  • Received I Know I Can scholarship
  • Graduated in Top 30% of Class
  • Graduated with specialization in Art and Social Studies
  • Completed many International Baccalaureate courses such as; IB English HL (2 years, and received a 4 on final test), IB History (2 years, and received a 4 on the final test), and IB Environmental Systems and Societies SL (1 year and received a 3 on final test).
  • Enjoys being outside and active
  • Plays basketball and even played while in high school
  • Devoted shoe collector
  • Love for cars
Community Service
  • Worked with church youth group to provide free meals to the community
  • Also provided a movie night for the community with the same youth group just to engage and build relationships with those who were close to us

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Resume Strength

  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended
  • The Ohio State University
  • Columbus Alternative High School
Job Titles Held:
  • Manager
  • Sales Associate
  • Event Staff Member
  • Courtesy Clerk
  • No Degree
  • High School Diploma

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