Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

I have been in the service industry for over 25 years. I truly enjoy working with the public. I have been with my last job for 20 years and it has recently changed ownership. I don’t feel this company is going in the same direction as my needs. I enjoy working in a professional environment rather than a loosely managed restaurant with these new owners. My hope is to find a new place to call home.

Forward-thinking [Job Title] with [Number] years of relevant work experience. Offering excellent problem-solving, communication and multitasking abilities. Background planning and managing innovations to existing processes, implementing new processes and installing equipment.

Adaptable Manager offering [Number] years of experience coordinating operations to achieve set organizational goals. Communicative team leader with expertise in strategic planning, inventory management and loss prevention. Proficient in [Software] and [Software]. Committed to creating, maintaining and developing outstanding team and achieving company goals through innovation and leadership.

Hardworking and motivated [Job Title] with [Number] years of experience and record of success in [Industry]. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with front-line employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Hardworking and reliable [Job Title] with strong ability in [Task] and [Task]. Offering [Skill], [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Issue and conflict resolution
  • Contract development and management
  • Staff development
  • CRM
Education and Training
Roosevelt High School Wyandotte, MI Expected in 06/1993 High School Diploma : - GPA :
Experience
Capital Vacations - Manager
Lehigh Acres, FL, 04/2000 - 01/2021
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Recruited and hired qualified candidates to fill open positions.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
  • Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
  • Handled over $[Amount] in funds each day in fast-paced [Type] environment.
  • Created [Timeframe] schedules for [Job title]s to keep every shift well-staffed during holidays and busy periods.
  • Led staff meetings for team of [Number] to communicate [Type] directives.
  • Led team of [Number] [Type] professionals meeting [Area of expertise] needs.
  • Cross-trained in every store role to maximize operational knowledge.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
Country Meadows Retirement Communities - Bartender Supervisor
Harrisburg, PA, 05/1998 - 03/1999
  • Supervised cleanliness of guest service areas before, during and after service.
  • Managed daily administration and operations of beverage department, answering questions, monitoring task prioritization and handling [Task].
  • Monitored daily checklists and side worksheets to keep [Job title]s and other staff members on task.
  • Placed weekly liquor orders and performed weekly liquor counts, maintaining adequate inventory.
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Collected and organized more than $[Amount] in gross revenue and tips on [Timeframe] basis.
  • Reinvented classic cocktails [Type] and [Type] to complement new menu options.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Promoted customer safety by maintaining current list of available ride services for inebriated customers.
  • Trained [Number] new bartenders to increase knowledge of drink preparation and upselling techniques.
  • Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
  • Monitored patrons to keep alcohol consumption at designated levels.
Big Boy Restaurants International LLC - Server
City, STATE, 01/1991 - 01/1997
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Provided exceptional service to [Number] customers per day at [Type] establishment.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.

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Resume Overview

School Attended

  • Roosevelt High School

Job Titles Held:

  • Manager
  • Bartender Supervisor
  • Server

Degrees

  • High School Diploma

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