manager resume example with 14+ years of experience
Highly organized, independent and efficient in fast-paced multitasking environments; able to prioritize effectively to accomplish objectives with creativity, enthusiasm and humor. Creative, resourceful and flexible, able to adapt to changing priorities and maintain a positive attitude and strong work ethic.
- Project management
- Staff development
- Critical thinking
- Reliable and trustworthy
- Training & Development
- Active listening
- Issue and conflict resolution
- Sales Techniques
Roper, NC, 09/2020 - Current
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Recruited and hired qualified candidates to fill open positions.
- Greeted and encouraged feedback from customers to implement in-store operational changes.
- Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Evaluated operational trends and proactively adjusted strategies to maintain alignment between performance and objectives.
- Aided in negotiation with vendors and suppliers to reduce overall costs.
- Managed shifts in absence of store manager to deliver excellent customer service while promoting sales.
- Organized store and maintained high standards for cleanliness of parking lot, restroom and stockroom.
- Delivered level of service to customers in effort to build upon relationships for future clients.
- Interviewed, hired and trained new employees.
- Upheld company's high standards for business via leading by example and encouraging team members to adhere to corporate policies.
- Supervised staff performing daily activities.
- Adhered to store policies and procedures to maintain regulatory and legal compliance.
- Reviewed applications for open positions and made knowledgeable hiring recommendations.
City, STATE, 11/2012 - 07/2019
Shared product knowledge with customers while making personal recommendations. Demonstrated that customers come first by serving them with a sense of urgency. Worked as a team member to provide the highest level of service to customers. Maintained friendly and professional customer interactions. Assisted co-workers. Managed preparation and presentation of the desserts for all catered events. Greeted guests and sat them at tables or in waiting areas. Communicated with customers regarding orders, comments, and complaints. Facilitated prompt and accurate seating and service of all guests. Received frequent customer compliments for going above and beyond normal duties. Maintained a professional tone at all times, including during peak rush hours
- Selected dƩcor and event materials fitting clients' requests and vision.
- Directed event production in collaboration with sponsors, hosts and internal teams.
- Organized corporate luncheons, dinners, conferences and special events.
- Assessed event success and identified improvement areas through client feedback.
- Hosted large groups by engaging with attendees during annual events.
City, STATE, 06/2014 - 11/2014
Delivered excellent customer service by greeting and assisting each customer. Addressed customer inquiries. Design and implement customer satisfaction metrics. Stocked and restocked inventory when shipments were received. Maintained daily record of all transactions and weekly deposits. Wrote order supply requests to replenish merchandise.
City, STATE, 03/2006 - 09/2013
Developed interesting course plans to meet academic, intellectual and social needs of students. Developed and implemented interesting and interactive learning mediums to increase student understanding of course materials. Routinely met with students' parents regarding in-class issues and learning interruptions to discuss solutions. Used a variety of teaching techniques to encourage student critical thinking and discussion. Established and enforced rules for behavior and procedures for maintaining order among class. Developed, administered and corrected tests and quizzes in a timely manner. Received high remarks for the creativity of classroom lesson plans and instructional techniques from students, parents and faculty. Designed lesson plans focused on age and level-appropriate materia
By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy
Your data is safe with us
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.
Resume Overview
School Attended
- Athens, Greece
- Greek Consulant
- Hair Professionals School of Cosmetology
Job Titles Held:
- Manager
- Server/Hostess/Event Coordinator Specialist
- Store Clerk/Manager
- Greek Language Teacher
Degrees
- High School Diploma
- Certified Greek Language Teacher
- Cosmetologist
By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy