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manager resume example with 5+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Enterprising Job Title successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.

Proficient Job Title delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Well-trained in Skill.

Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated Product or Service expertise, including competitive offerings, pricing and market positioning.

Skills
  • Payroll Verification
  • Supplier Monitoring
  • Managing Operations and Efficiency
  • Actor Cueing
  • Daily Operations Management
  • Resolving Complaints
  • Safe Work Methods
  • Records Organization and Management
  • Managing Cash Register
  • Technical Proficiency
  • Department Oversight
  • Food and Beverage Management
  • Sales Tracking
  • Strategic Planning
  • Hospitality Management
  • Labor and Food Cost Control
  • ICD-10 (International Classification of Disease Systems)
  • Managing Employee Relations
  • Key Performance Indicators (KPIs)
  • Management Training
  • Changing Out Tills
  • Job Assignments
  • Sound Cues
  • Following Supervisor Instructions
  • Supervising Employees
  • Leadership
Work History
09/2019 to 12/2021
Manager Shukette New York, NY,
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Recorded inventory sales into organization's weekly income report.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
10/2018 to 09/2019
CSR, Sales Shukette New York, NY,
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Solved customer challenges by offering relevant products and services.
  • Achieved perfect attendance and on-time record.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Developed, marketed and sold full range of products and support services.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Provided primary customer support to internal and external customers.
  • Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
07/2016 to 09/2018
Manager Casey General Store City, STATE,
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Conducted monthly inventories of raw materials and components on work floor.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Education
Expected in 05/2017 to to
Basic: Basic
Ballard High School - Huxley, IA
GPA:
  • Honor Roll 4th semester 2016
  • 3.7 GPA
  • Extracurricular Activities: volleyball, volunteer

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Resume Overview

School Attended

  • Ballard High School

Job Titles Held:

  • Manager
  • CSR, Sales
  • Manager

Degrees

  • Basic

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