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manager resume example with 5+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Adaptable, offering extensive knowledge of hospitality etiquette, food preparation and superior customer service. Competent and capable team member in FOH and BOH operations. Bringing 8 years of experience with food service.

Hardworking, skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of working on feet for long periods of time and training incoming staff. Solid background in food service field, with years of experience.

Experienced Waitress bringing enthusiasm, dedication and exceptional work ethic. Trained in customer service with in-depth knowledge of multiple cuisine. Highly versatile and adaptable to fast-paced, changing restaurant environments with discerning customers and high standards.

Results-driven bringing of years of related experience and seeking new position with room for advancement and career development. Capable of maintaining open communication with customers and handling concerns quickly to maximize satisfaction. Proficient in pricing and displaying customers for consistent sales.

Forward-thinking manager with 9 years of relevant work experience. Offering excellent problem-solving, communication and multitasking abilities. Background planning and managing innovations to existing processes, implementing new processes, installing and equipment.

Skilled, offering proven leadership, problem-solving and team building abilities developed over progressive career. Consistently empower employees to improve performance and maximize customer satisfaction through advanced training and mentoring. Resourceful and forward-thinking Manager steadfast in pursuing opportunities to improve day-to-day operations and bottom-line profits.

Skills
  • Effective sales techniques
  • Point of Sale (POS) system operations
  • Menu memorization
  • Safe food handling
  • Sales expertise
  • Marketing understanding
  • Inventory management
  • Customer service
Experience
Manager, 01/2019 - Current
Charter Spectrum Fenton, MO,
  • Determined efficient work schedules for team on basis to keep project moving and each shift properly staffed.
  • Led employee performance reviews and discussed improvement strategies with each team member.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Inventory and making sure we have all the supplies to complete our clients property clean, organize, and prepared to be happy with their properties.
Waitress, 06/2016 - 12/2019
Hyatt Hotels Corp. Honolulu, HI,
  • Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
Retailer, 12/2015 - 03/2017
Seductions Lingere City, STATE,
  • Resolved customer concerns and answered questions quickly to maximize satisfaction.
  • Handled all aspects of business, including accounting, purchasing and web design.
  • Tracked warehouse contents continually, maintained constant awareness of stock levels and performed formal inventory review.
  • Planned and executed projects
Customer Service Cashier and Cook, 07/2015 - 02/2016
Papa Johns International Inc. City, STATE,
  • Redeemed coupons and cross-sold products.
  • Trained new employees in cashiering procedures, offering assistance in resolving issues.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
Education and Training
High School Diploma: , Expected in 03/2015
-
Woodland Hills Jessica Academy - Alexander AR,
GPA:
Status -
Additional Information

I am fluent in American sign language (ASL) and English sign language. very social and spontaneous. I love to meet and work with new people, my work place is my favorite place to be, as I like to keep myself busy and socialize with everyone and my team to make my job a better place, not only for us but the customers as well. I love to learn new things and have multiple tasks and I am a very fast learner and will pick up on anything very quickly. I love to ask questions as I am very thorough and specific in how I like my projects done and done correctly for my workplace and customers satisfaction.

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Resume Overview

School Attended

  • Woodland Hills Jessica Academy

Job Titles Held:

  • Manager
  • Waitress
  • Retailer
  • Customer Service Cashier and Cook

Degrees

  • High School Diploma

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