manager resume example with 6+ years of experience
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects. Driven Manager brings 4 years of experience directing high-producing teams and developing employee loyalty. Organized professional with background streamlining operational processes and eliminating waste. Encouraging in helping employees to develop skills and cultivate performance-oriented mindset. Diligently coordinates all warehouse activities to keep products moving quickly and meet continuous shipping demands. Highly organized leader with good program management and team-building abilities focused on maximizing efficiency and performance. Proven track record of enforcing best practices in fast-paced environments. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Hardworking and motivated with years of experience and record of success in multiple industries. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
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- Monitored staff performance and addressed issues.
- Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
- Created training modules and documentation to train staff.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Entered time and attendance logs in preparation for payroll.
- Conducted quality, timely performance feedback and performance appraisals.
- Trained employees on additional job positions to maintain coverage of roles.
- Recruited and hired qualified candidates to fill open positions.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Developed lucrative marketing plans to maximize profits.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Interpreted and processed medication orders under supervision of pharmacist.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Prepared prescription transfers to other pharmacies.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Leveraged database to confirm validity of prescriptions, patient data and drug side effects.
- Improved inventory management procedures to reduce overhead, backorders and overstock.
- Flagged potential side effects and allergies to prescribed medications for patients.
- Verified prescriptions and drug labels, documents and packages.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Promoted supplement and nutritional products to maximize sales and customer wellness.
- Maintained clean and organized pharmacy shelving and work areas.
- Verified patients' identities at pickup to prevent sale of wrong medications.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
- Prepared prescription labels, promoting accuracy in medication administration and dosing.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Established and updated patient profiles, medications and insurance details.
- Supervised inventory levels to maintain adequate supply of medications and medical supplies.
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
- Adhered to infection control policies and procedures to prevent spread of disease.
- Prepared pricing and instruction labels for placement on prescriptions.
- Compiled customer demographic, allergy and medical history background.
- Received, reviewed, dispensed and labeled over 300 prescriptions daily.
- Closely inspected medications to determine accuracy of identities, strengths and purities.
- Participated in prescription pharmaceutical and over-the-counter product inventory audits.
- Processed prescription transfer requests from competitors.
- Verified and filled over 300 prescriptions per day in busy pharmacy setting.
- Educated patients on prescription instructions and answered questions regarding drug side effects.
- Verified and filled medications for up to 100 patients per day, maintaining 100% accuracy.
- Entered patient and medication information into the softwarre to generate prescription labels.
- Verified labeled prescriptions using 8-point check system to maintain accuracy and efficiency.
- Requested scripts from doctors and verified insurance and coding.
- Collected, labeled and stored lab samples according to laboratory specifications.
- Conducted testing on products before shipment, confirming material within specified parameters.
- Maintained, cleaned, and prepared lab instruments for cell cultures.
- Communicated with partners to properly receive bulk inventory and deliveries.
- Used pipettes and liquid handling equipment to process into finished goods.
- Performed daily housekeeping tasks driving efficient laboratory operations.
- Identified proper method of isolation or neutralization of customer waste, providing details to operations.
- Interpreted daily check samples and audit results to maintain instrument integrity.
- Managed laboratory supplies and equipment, providing maximum output to meet data deadlines.
- Coordinated deliveries at loading dock for labs, supporting manufacturing and logistics functions.
- Supported cleanliness and health standards to foster safe and effective sample analysis.
- Executed daily tests to assist managers and operators with processes.
- Picked and delivered consumables and raw material requests to support lab and manufacturing functions.
- Inspected sifter over samples from warehouse to reduce foreign objects in packed product.
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Resume Overview
School Attended
- Georgia Northwestern Technical College
- Strayer University
Job Titles Held:
- Manager
- Pharmacy Technician
- Lab Technician
Degrees
- Associate of Science
- Bachelor of Science
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy