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Manager/Assistant Store Manager Resume Example

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UmaBosher
Summary

Goal-driven Store Manager with [12]-year record of accomplishment in exceeding revenue and profit goals while controlling inventory shrinkage and loss percentages. Experienced in monitoring inventory levels, overseeing merchandising and coordinating stock rotation to minimize obsolescence. Enthusiastic, industrious and diligent management paired with skill and fortitude to thrive in dynamic, customer-centric work settings. Attentive Assistant Store Manager offering over 35 years working in retail sales industry. Focused and enthusiastic demeanor with strong background building successful teams. Proven track record for creating positive working and shopping environments. Detail-focused Assistant Store Manager known for creating eye-catching merchandise displays. Proven effectiveness boosting revenue by optimizing staff and promotions utilization. Reliable and dedicated approach to incorporating excellent interpersonal skills. Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable Goal-driven Assistant Store Manager with [Number]-year record of accomplishment in exceeding revenue and profit goals while controlling inventory shrinkage and loss percentages. Experienced in monitoring inventory levels, overseeing merchandising and coordinating stock rotation to minimize obsolescence. Enthusiastic, industrious and diligent management paired with skill and fortitude to thrive in dynamic, customer-centric work settings.

Skills
  • Stock management
  • POS systems operations
  • Billing
  • Issue resolution
  • Strategic Planning
  • Records management
  • Records maintenance
  • Customer Service
  • Sales Techniques
  • Sales strategies
  • Business Development
  • Merchandising
  • Workforce Management
  • Customer relations
  • Cross-functional team management
  • Policy/program development
  • Employee development
  • Compensation/benefits administration
  • Financial administration
  • Customer retention
  • Schedule management
  • Recruiting and hiring
  • Profit and loss accountability
  • Cost analysis and savings
  • Purchasing and planning
  • Performance improvements
  • Supervision and training
  • Sound judgment
Experience
Company Name | City, StateManager/Assistant Store Manager10/2016 - 11/2020
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Reviewed monthly sales and performance reports to support operational planning and strategic decision-making.
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Conducted analysis to address productivity and improve employee morale.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Oversaw aspects of maintenance, inventory and daily activity management.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Supervised cashiers in processing credit, debit, and cash payments to streamline sales.
Company Name | City, StateAssistant Store Manager /Lead Sales Associate06/2015 - 10/2016
  • Planned and prepared workflow schedules, delegating tasks for 5 member team.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Enforced company policies and procedures to strengthen operational standards across departments.
Company Name | City, StatePatient Access Representative11/2012 - 07/2015
  • Applied knowledge of payer requirements, utilizing on-line eligibility systems to verify patient coverage and policy limitations.
  • Obtained necessary signatures for privacy laws and consent for treatment.
  • Verified demographics and insurance information to register patients in computer system.
  • Organized and maintained records by updating and obtaining both personal and financial information from patients.
Company Name | City, StateHuman Resources Assistant02/2007 - 11/2012
  • Scheduled appointments, meetings and conferences with employees to discuss and mitigate personnel issues.
  • Guided new hires through orientation and on-boarding and explained documentation requirements to facilitate HR process.
  • Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations.
  • Developed and maintained training materials and benefits packets for new hires.
  • Created, organized and maintained employee personnel files to keep sensitive data secure.
  • Liaised with HR management to devise and update policies based on changing industry and social trends.
  • Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department.
  • Coordinated training schedules and filed crucial administrative paperwork.
  • Examined employee files to answer inquiries for assistance with personnel actions.
  • Prioritized and organized tasks to efficiently accomplish service goals.
Education and Training
U. S. Army Management Staff College | CitySome College (No Degree) in General Studies
Diamond Council of America | CityCertification in Diamond / Gemology06/2015
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Resume Strength
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  • Length
  • Strong summary

Resume Overview

School Attended

  • U. S. Army Management Staff College
  • Diamond Council of America

Job Titles Held:

  • Manager/Assistant Store Manager
  • Assistant Store Manager /Lead Sales Associate
  • Patient Access Representative
  • Human Resources Assistant

Degrees

  • Some College (No Degree) in General Studies
    Certification in Diamond / Gemology

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