Manager Assistant Resume Example Kwik Trip, Inc.

MANAGER ASSISTANT

Summary

Creative, consistent, and positive customer service experiences through proactive management of team activities and store operations. Delivers exceptional leadership to all employees. Hardworking and reliable worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual with team-oriented mentality. Reliable and friendly, great at learning and mastering new concepts and skills. Passionate about helping customers and creating satisfying shopping experiences.

Skills

Product and service knowledge
Sales monitoring
Retail operations management
Staff development
Marketing tactics
Staff training and development
Retail Space Planning
Product branding

Project management abilities
Merchandising
Customer rapport
Inventory management
Inventory control
Customer relations
Orientating and training
Excellent with kids

Experience

Kwik Trip, Inc. | Monona , WIManager Assistant07/2018 - Current

Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
Set up and maintained physical and electronic filing systems.
Automated office operations to manage client correspondence, record tracking and data communications.
Monitored office inventory to maintain adequate supply levels and order products.
Scheduled spaces and catering for special office and client meetings.
Drafted professional business documents, such as Risk Assessments and Reliance Letters.
Maintained clean and presentable front office for maximum appeal to customers and potential clients.
Managed and controlled office supply inventory to ensure timely ordering or requisition of depleted or low-level stock.

Nsight | Wausau , WIAssistant Store Manager10/2016 - 07/2018

Assisted in overall day-to-day operations of store including continuous development of effective store associates to achieve desired sales and results.
Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
Recruited, interviewed and hired individuals demonstrating passion, dedication and added value to team.
Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance.
Encouraged professional growth and talent development in associates to increase performance in all areas.
Assessed, optimized and elevated operations to target current and expected demands.
Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels.
Performed daily activities in timely manner, including managing housekeeping and inventory needs of store.
Led teams in planning, implementation and execution of merchandising and operating initiatives.
Ensured proper organization of store, responded to customer complaints and answered questions quickly.
Processed credit and debit card payments and returned proper change for cash purchases.
Completed frequent walk-throughs and directed team members to correct any issues impacting store appearance or professionalism.
Replenished merchandise, welcomed customers, responded to questions and maintained overall presentation of store.
Handled scheduling for two store shifts across 7-day work weeks to ensure proper staffing at all times.

Skyzone | City , STATECashier and Concessions08/2016 - 07/2017

Processed returned items in accordance with store policy.
Read weekly sales inserts and monitored price changes.
Provided assistance with purchases, locating items and signing up for rewards programs.
Learned roles of other departments to provide coverage and keep store operational.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Received payments for Jump Time and socks and issued receipts reflecting zero balances or additional payments required to bring accounts current.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Assisted customers with account updates, new service additions and promotional offers.
Worked closely with front-end staff to assist customers.
Welcomed customers, offering assistance to help find necessary store items.
Trained new employees in cashiering procedures, offering assistance in resolving cashier issues.
Processed customer payments quickly and returned exact change and receipts.
Trained new team members in cash register operation, stock procedures and customer service.
Maintained neat, well-groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry to met company standards.
Accurately measured ingredients required for specific food items to reduce waste.
Prepared and served beverages such as coffee, tea and fountain drinks, assuring freshness and availability.
Effectively worked with teammates and openly invited coaching from management team.
Maintained exceptional standards of customer service during high-volume, fast-paced operations.
Packaged menu items into bags or trays and placed drink orders into carriers for easy transport.
Correctly received orders, processed payments and responded appropriately to guest concerns.
Quickly and efficiently processed payments and made accurate change.

Education and Training

Peachtree Ridge | CityHigh School Diploma04/2017

Additional Information

I was in NJROTC in High school for two and a half years.
I also worked in my local church's nursery for 4 years. I worked with kids from newborn to pre-school age.

Resume Overview

School Attended

Peachtree Ridge

Job Titles Held:

Manager Assistant
Assistant Store Manager
Cashier and Concessions

Degrees

High School Diploma

Manager Assistant Resume Example

DISCLAIMER

Your resume earned a perfect score!

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes