Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Hi my name is Jessica and I have had a wide variety of jobs in the restaurant business, I have gone through the entirety of the business from front to back from serving, to management and from my experience I have enjoyed the customer service and people development aspect of the business. I'm very passionate about how I connect with customers and help them feel excited and safe with our interactions. What I can offer is customer satisfaction beyond expectation, my ability to connect with customers has had years to continue to grow. I can bring an empowering environment and will always be hungry to learn the trade and will be open to any and all feedback.

Skills
  • Issue and conflict resolution
  • Sales Techniques
  • Staff development
  • Teambuilding
  • Analytical
  • Collaboration
  • Active listening
  • Customer Service
  • Money Management
  • Merchandise restocking
  • Customer greeting
  • Customer assistance
  • Cash register operation
  • Payment processing
  • Issue resolution
  • Cash management
  • Customer seating
  • Training and mentoring
  • Coin counting
  • Cash drawer balancing
  • Credit and cash transactions
  • Sales and Promotions
  • Product Knowledge
  • Task delegation
  • Staff management
  • Coaching and mentorship
  • People skills
  • Friendly, positive attitude
  • Process optimization
  • Product and service knowledge
  • Building key relationships
  • Presentation skills
  • Communication skills
  • Brand awareness
  • Training & Development
Education and Training
Arcadia High School Arcadia, CA Expected in 03/2015 GED : - GPA :
Experience
Charter Spectrum - Manager
Fremont, OH, 03/2018 - Current
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
  • Cross-trained in every store role to maximize operational knowledge.
Tommy Bahama - Line Cook
Corporate - Federal Way, WA, 03/2015 - 10/2017
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Followed proper food handling methods and maintained correct temperature of food products resulting in consistently high scores on health inspections.
  • Kept stations stocked and ready for use to maximize productivity.
  • Assisted in preparation of menu items such as steaks, burgers and sandwiches.
  • Precooked garnishes such as bacon pieces for later use to top off fresh dishes.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Interacted with waitstaff regarding special orders for customers, including those with food allergies and gluten intolerance.
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Marinated food items according to corporate-provided instructions and recipes.
  • Grilled and deep fried various foods, including meats, potatoes and fish.
  • Restocked all food items throughout shift to guarantee cooks had all necessary ingredients needed for service.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Created nutritious, safe, visually appealing, innovative and properly prepared and flavored food.
  • Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.
  • Recorded and reported status of various ingredient stock levels to notify manager to reorder products.
  • Developed new recipes based on knowledge of consumer tastes, ideal nutritional needs and budgetary considerations.
  • Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
  • Washed and peeled ingredients to prepare for use in different meals and recipes.
  • Maintained hygienic kitchen by regularly mopping, disinfecting workspace and washing all utensils and glassware.
Oakland County - Student
Mi 48328, MI, 01/2014 - 08/2015
  • Contributed to development, planning and completion of project initiatives.
  • Completed assigned duties and consistently produced high volume of work to support daily business needs.
  • Leveraged excellent project management and leadership skills to coordinate group activities, complete projects and advance knowledge.
Tommy Bahama - Line Cook
Corporate - Seattle, WA, 01/2013 - 09/2013
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Kept stations stocked and ready for use to maximize productivity.
  • Assisted in preparation of menu items such as steaks, burgers and sandwiches.
  • Interacted with waitstaff regarding special orders for customers, including those with food allergies and gluten intolerance.
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Washed and peeled ingredients to prepare for use in different meals and recipes.
  • Maintained hygienic kitchen by regularly mopping, disinfecting workspace and washing all utensils and glassware.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

75Average

resume Strength

  • Formatting
  • Measurable Results
  • Personalization
  • Target Job

Resume Overview

School Attended

  • Arcadia High School

Job Titles Held:

  • Manager
  • Line Cook
  • Student
  • Line Cook

Degrees

  • GED

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: