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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Skills

AAR Billing, Project inspection estimation, Mechanical Aptitude, Excel, word, M.I.S, Quality Assurance, Safety, customer Service, Repairs, Welding, problem solver

Professional Summary

Experienced Production Team Lead adept at improving team performance in Fast paced Railroad setting. Proficient in schedule management, process improvements and employee training. Ready to offer 13years of experience to a growth-oriented position.

Skills
  • Project management
  • Process implementation
  • Customer requirement prioritized
  • Workflow analysis
  • Troubleshooting
  • Policies and procedures
  • QA tools
  • Team leadership
  • Courses and documentation
  • Excellent problem-solving abilities
  • Customer service
  • Written and oral communication
  • Supervises to ensure quality conformance prior to release of cars to customers
  • Performs spot inbound, in-process, and outbound inspection audits to ensure compliance with quality program.
  • Supervises and inspects to ensure quality conformance prior to release of cars to customers.
  • Uses excel and Word along with other industry specific

-Generates and oversee Workload for over 20 employees
-Interprets and explains Federal Rules guidelines from 2 different federal agencies and explains and ensures crew follows them.
-Uses computer programs for billing and estimating jobs to fall with in perimeters of scopes of work agreed on by customer and company.
- Makes sure all employees are qualified for the inspection methods used per AAR, DOT, and
Railroad requirements
- Assures that the quality standards of the company are adhered to by all Employees per the S.O.P.
- Conducts weekly conference calls and Yearly audits to ensure company is meeting goals set forth in agreements and Federal regulations.

-Maintains records documenting the qualification of inspection personnel.
-Review qualification records to assure that inspectors are recertified when due

Work History
02/2005 to Current
Manager Elwyn Hacienda Heights, CA,
  • Strategically scheduled team members to maintain optimal staffing levels at all times.
  • Maintained quality assurance and customer satisfaction objectives.
  • Responsible for achieving production requirements.
  • Made sure that products were produced on time and are of good quality.
  • Organized work to meet demanding production goals.
  • Set and monitored product standards, examining samples of finished products and processing tests, to ensure the quality of all finished products.
  • Managed team performance by training, mentor, disciplining and motivating employees.
  • Maintained necessary level of communications between shifts.
  • Determined maintenance requirements and assigned repairs to qualified employees.
  • Ensured that all health and safety guidelines were followed.
  • Identified strategic business opportunities to advance technology through licensing and project development.
  • Employed different welding techniques to assemble parts and components.
  • Oversaw the production process and managed the production schedule.
  • Estimated costs and set quality standards.
  • Read and Taught and ensured employees followed standard operating procedures.
  • Monitored product standards and quality-control programs.
  • Supervised and motivated staff and management.
  • Reviewed processing schedules and production orders concerning inventory requirements, staffing requirements, work procedures and duty assignments, considering budgetary limitations and time constraints.
09/2004 to 02/2005
Service Technician Compliant Healthcare Technology Medina, OH,
  • Assisted team members with troubleshooting and diagnostics.
  • Facilitated maintenance team training procedures in alignment with company standards.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Inspected equipment to diagnose operational issues.
  • Evaluated systems according to predetermined checklist and noted issues.
  • Developed maintenance schedules for all relevant equipment.
  • Repaired and performed troubleshooting for Medical equipment.
11/2003 to 08/2004
Diesel Technician Interstate Companies, Inc. Gary, IN,
  • Accurately completed service reports and warranty forms.
  • Provided accurate measurements and estimates for all projects.
  • Inspected machine parts for conformance to product specifications.
  • Used schematic diagrams to plan work.
  • Accurately read, understood, and carried out written instructions.
  • Used hoists and cranes to lift work pieces to machine.
  • Followed company procedures to maintain work environment in a neat and orderly condition.
  • Collaborated with Shop Foreman to ensure smooth work flow and efficient organization operations.
  • Picked orders from inventory locations.
  • Trained with company experts to weld intricate parts.
  • Ensured timely response in picking and packing of reorders.
  • Maintained positive relationships with all customers.
  • Tracked income, labor and expenses via spreadsheets, and generated weekly reports.
  • Used precision measuring instruments, templates, and fixtures to measure dimensions of finished work pieces.
  • Consistently assumed additional responsibilities and worked extended hours to meet project deadlines.
  • Prepared and administered preventative maintenance work orders.
  • Employed wide variety of hand and power tools including hoists, drills, precision measuring instruments and electronic testing devices.
  • Maintained compliance with company standards to perform all maintenance activities.
  • Followed standards and procedures to maintain safe work environment.
  • Welded metal parts with gas welding equipment as specified by layout, welding diagram, or work order.
  • Promoted shop safety by working in a safe manner.
  • Read work orders to prepare for machine setup.
11/2002 to 11/2003
Shipfitter Huntington Ingalls Industries Dyess Air Force Base, TX,
  • Set up and verified the functionality of safety equipment.
  • Prepared and maintained production reports and personnel records.
  • Adjusted alignment of drills, cutters, dies, guides, and holding devices.
  • Configured any human and material resources needed.
  • Made sure that products were produced on time and are of good quality.
  • Oversaw the production process and managed the production schedule.
  • Kept work areas clean and neat.
  • Ensured that all health and safety guidelines were followed.
  • Responsible for achieving production requirements.
  • Fabricated large and small parts per drawing and assembled parts as required.
  • Organized work to meet demanding production goals.
  • Read and followed standard operating procedures.
  • Employed different welding techniques to assemble parts and components.
  • Maintained quality assurance and customer satisfaction objectives.
06/2000 to 10/2002
Diesel Technician Interstate Companies, Inc. Grand Forks, ND,
  • Informed supervisors when machines needed major service.
  • Followed company procedures to maintain work environment in a neat and orderly condition.
  • Consistently assumed additional responsibilities and worked extended hours to meet project deadlines.
  • Used precision measuring instruments, templates, and fixtures to measure dimensions of finished work pieces.
  • Accurately read, understood, and carried out written instructions.
  • Provided outstanding customer service.
  • Read work orders to prepare for machine setup.
  • Safe and efficient operation of Construction Equipment .
  • Used hand tools to change worn cutting tools.
  • Implemented changes requested by designers, owners or inspectors.
  • Met production goals by maintaining cost effective levels of spare parts inventory.
  • Operated wide variety of equipment including power saws, sanders, grinders, cranes drill press, forklift and basic hand tools.
  • Prepared and cleaned construction sites by removing debris.
  • Maintained compliance with company standards to perform all maintenance activities.
  • Maintained documentation for areas such as orders, activities, schedules and employee performance.
  • Accurately completed service reports and warranty forms.
  • Applied chemical solutions and used polishing machines to clean all installation surfaces, equipment, tools, work sites and storage areas.
  • Monitored inventory and reported items to be restocked for each job.
  • Prepared and administered preventative maintenance work orders.
  • Ensured proper installations through accurate reading of blueprints.
  • Repaired wiring, plumbing, equipment, and machinery.
  • Maintained positive relationships with all customers.
  • Inspected machine parts for conformance to product specifications.
  • Installed, aligned, and balanced new equipment.
  • Requisitioned new supplies and equipment.
  • Oversaw inventory, equipment maintenance and bay cleaning.
  • Coordinated and monitored vendor maintenance for large repairs.
  • Communicated operational issues and changes to supervisor on regular basis.
  • Performed basic machine set up.
  • Trained with company experts to weld intricate parts.
  • Welded metal parts with gas welding equipment as specified by layout, welding diagram, or work order.
  • Promoted shop safety by working in a safe manner.
  • Used hoists and cranes to lift work pieces to machine.
  • Instructed staff on proper techniques for washing, waxing, cleaning, vacuuming and other tasks.
  • Followed standards and procedures to maintain safe work environment.
  • Employed wide variety of hand and power tools including hoists, drills, precision measuring instruments and electronic testing devices.
  • Attended monthly safety meetings to ensure machine operation safety.
  • Provided accurate measurements and estimates for all projects.
06/1998 to 05/2000
Diesel Mechanic Cleveland-Cliffs Inc. Princeton, WV,
  • Installed new systems and components in vehicles.
  • Completed checklist of fluid levels, air filter, tire pressure and more as part of service orders.
  • Performed preventative maintenance on engines, transmissions, tires and other vehicle systems.
  • Inspected all vehicle systems to assess function and uncover defects.
  • Used specialty equipment, standard tools, and gauges to complete assessments and repairs.
  • Discussed repairs with customers and advocated for vehicle safety.
  • Ordered parts necessary for vehicle repairs and new installations.
  • Troubleshoot and diagnosed problems with brakes, steering and transmissions.
  • Read work orders to prepare for machine setup.
  • Ensured proper installations through accurate reading of blueprints.
  • Inspected machine parts for conformance to product specifications.
  • Maintained positive relationships with all customers.
  • Performed routine preventive maintenance to ensure that building systems operated efficiently.
  • Kept site work safe and in line with budget, schedule and applicable building codes.
  • Provided outstanding customer service.
  • Supported technicians in equipment maintenance and repair.
05/1995 to 05/1998
Soldier U.S Army City, STATE,
  • Documented and processed classified materials.
  • Tracked personnel and supplies within the company.
  • Led basic reconnaissance operations and reported enemy movements to commanding officers.
  • Planned and briefed personnel on missions.
  • Operated and maintained equipment worth $4 Million .
  • Charged with the day to day duties of Squad of soldiers at home stations and while deployed in theaters of operations.
  • Led training programs in preparation for combat.
  • Tracked and filed administrative paperwork and equipment for a squadron to ensure men and equipment were fit for missions.
  • Expert in tactical and technical guidance.
  • Trained in the use of tear gas and explosives.
  • Constructed and camouflaged Cavalry positions and equipment to prevent detection.
Education
Expected in 1991
High School Diploma:
Madison Area Memorial High School - Madison, Me
GPA:
Expected in 1995
Certificate:
Us Army BCT - FT Jackson South Carolina,
GPA:
Expected in 1995
Aberdeen Proving Grounds Maryland Gas and Diesel Engines and Hydraulic motors:
- ,
GPA:
Expected in 2003
Kennebec community college Fairfield Me Welding certification2005-present Railroad education Board online AAR billing/Railcar airbrakes:
- ,
GPA:
Expected in 2016
Welding AWS 15.1 qualifying me in certifying employee's ability to weld:
Present University of Maine Augusta Delayed Viewing - ,
GPA:
Expected in
BA: Health and Human Services
- ,
GPA:
Health and Human Services
Affiliations
  • Member, American Legion
Certifications

AWS 15.1 Certified Able to Certify Welders under this process

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Resume Overview

School Attended

  • Madison Area Memorial High School
  • Us Army BCT
  • Present University of Maine Augusta Delayed Viewing

Job Titles Held:

  • Manager
  • Service Technician
  • Diesel Technician
  • Shipfitter
  • Diesel Technician
  • Diesel Mechanic
  • Soldier

Degrees

  • High School Diploma
  • Certificate
  • Aberdeen Proving Grounds Maryland Gas and Diesel Engines and Hydraulic motors
  • Kennebec community college Fairfield Me Welding certification2005-present Railroad education Board online AAR billing/Railcar airbrakes
  • Welding AWS 15.1 qualifying me in certifying employee's ability to weld
  • BA

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