manager resume example with 8+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Hardworking and motivated with 7 1/2 years of experience and record of success in management. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills. Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Skills
Sales Techniques
Issue and conflict resolution
Workforce Management
Active listening
Customer service
Time management
Microsoft Office
Conflict resolution
Schedule management
Team contribution
Multitasking
Education and Training
Gardiner Area High SchoolGardiner, MEExpected in Jun/2010 ā āHigh School Diploma: - GPA:
Coastal Carolina Community CollegeJacksonville, NCExpected in Jan/2014 ā āCertificate:Certified Nursing Assistant - GPA:
Experience
Davis Tool - Manager Hillsboro, OR, 02/2014 - Current
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Greeted and encouraged feedback from customers to implement in-store operational changes.
Recruited and hired qualified candidates to fill open positions.
Assigned tasks to associates to fit skill levels and maximize team performance.
Trained employees on additional job positions to maintain coverage of roles at all times.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Priced and ordered food products, kitchen equipment and food service supplies.
Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Responded to customer concerns efficiently, accurately and with detailed information.
Adhered to all company food, safety, quality and sanitation policies.
Assessed employee schedules for effectiveness and approved all timesheets.
Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
Worked with vendors to establish strong relationships and maintain proper inventory supplies.
Completed orders of all sizes according to customer preferences, improving patron retention by [Number]%.
Received new inventory and rotated stock by dates to keep items fresh and usable.
Made orders by slicing, weighing, packaging and pricing meats and cheeses.
Used mental math and available tools to total materials needed, costs and payment due quickly and efficiently.
Communicated effectively with deli counter customers to answer questions and make recommendations.
Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
Organized ingredients and restocked supplies to prepare for busy periods.
Yale-New Haven Health - CNA Shelton, CT, 01/2013 - 08/2013
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Documented activities and recorded information in EMR system.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Engaged with patient family and friends to provide courteous, efficient visit experience.
Administered personal nursing assistance in pre- and post-operative situations.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Yale-New Haven Health - CNA Branford, CT, 03/2012 - 12/2012
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Documented activities and recorded information in EMR system.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Engaged with patient family and friends to provide courteous, efficient visit experience.
Administered personal nursing assistance in pre- and post-operative situations.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
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