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Manager Resume Example

Resume Score: 80%

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MANAGER
Summary

Reliable Manager demonstrating high level of ownership and initiative. Quick and effective at decision-making and learning skills while maintaining excellent customer service throughout sales experience. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Skills
  • Familiar
  • Warehouse Associate — Familiar
  • April 2020
  • Assesses the tendencies that are important for success in warehouse roles
  • Full results: Familiar
  • Attention to Detail: Inventory — Expert
  • August 2019
  • Applying systematic processes for managing and storing products and merchandise.
  • Full results: Expert
  • Workplace Safety — Familiar
  • June 2020
  • Using safe practices at work
  • Full results: Familiar
  • Office Manager — Proficient
  • October 2019
  • Scheduling and budgeting.
  • Full results: Proficient
  • Verbal Communication — Proficient
  • July 2020
  • Speaking clearly, correctly, and concisely
  • Full results: Proficient
  • Outside Sales — Highly Proficient
  • August 2020
  • Understanding and responding appropriately in sales scenarios, and performing common sales
  • Calculations
  • Full results: Highly Proficient
  • Technical Support — Familiar
  • July 2020
  • Performing software, hardware, and network operations.
  • Full results: Familiar
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
  • Development in any professional field.
  • Active Directory, Computer Networking, Forklift, Pricing, Technical Support
  • Administrative, Content, Inventory, Processes, Troubleshooting
  • Ads, Credit, Managing, Speaking, Verbal Communication
  • Attention to Detail, Customer Service, Money, Repairs
  • Automotive, Customer service skills, Microsoft Windows, Research
  • Budgeting, Email, Network, Safety
  • Call Center, Focus, Office Manager, Sales
  • Hardware, Forklift operation, Outside Sales, Scheduling
  • Issue and conflict resolution
  • Sales Techniques
  • CRM
  • Marketing
  • Staff development
  • Reliable and trustworthy
  • Multitasking
Experience
Company Name | City, StateManager11/2020 - Current
  • Having close communications with customers on the behalf of the Dealership.
  • Whether it be sending pricing or saying “Hi”.
  • Customer Service: Have to talk to customers to make sure the Dealership is handling their needs correctly, resolve every and any complex needs(sending beacons, credit applications).
  • Keep contact with customers.
  • Manage and work with my team to make a sales template are made.
  • Making schedules and bonuses plans for the team.
  • Organize and maintain productivity board Sales ads.
  • One on One to help team with productivity.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
Company Name | City, StateShipping and Receiving Manager05/2018 - 09/2019
  • While working at JEI, I had to fulfill customers orders as well as represent the company in a professional manner.
  • I had to research and price our inventory competitively.
  • I also unloaded containers and stocked shelves with a forklift.
  • I take pictures of the inventory and post them up online and different social media sites.
  • I had to schedule appointments with customers; call/ email them back on discrepancies and troubleshooting advice.
  • Maintained inventory according to company procedures.
  • Performed administrative duties such as Deposit money, review bills for correct amount and contact billers if amount is wrong.
  • Coordinated with freight forwarders to expedite international shipments.
  • Prepared accurate shipping orders and bills of lading to direct and route materials.
  • Coordinated documents and bills, managed payments and responded to inquiries.
  • Organized storage areas to maximize movement efficiency and minimize labor.
  • Trained and supervised shipping department staff, enforcing company policies and industry best practices.
  • Trained staff on material handling processes to reduce shipping times.
  • Investigated inventory discrepancies to maintain recordkeeping validity.
  • Liaised with vendor representatives to rectify damages and shortages.
Company Name | City, StateLoading Dock Supervisor04/2015 - 04/2017
  • Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
  • Protected company inventory by maintaining and organizing storage areas.
  • Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
  • Palletized boxes to streamline movement and shipment.
  • Planned stock quantities according to marketplace demand and sales forecasts.
  • Trained staff on material handling processes to reduce shipping times.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Contributed to development, planning and completion of project initiatives.
Company Name | City, StateMechanic07/2014 - 08/2017
  • Maintained garage safety protocols to meet regulatory and company expectations.
  • Monitored shop equipment to maintain safe working order.
  • Kept detailed records of all repairs, labor involved, and parts used and input data to customer database.
  • Attended all safety and training meetings to learn techniques to avoid injuries and mishaps.
  • Rebuilt components and systems to correct faults and achieve desired performance levels.
  • Inspected vehicles to assess damage and strategize repair plans.
  • Wrote up detailed repair orders outlining all actions and estimated costs.
Education and Training
Osbourn High School | City, StateHigh School Diploma06/2014
Northern Virginia Community College | City, StateSome College (No Degree) in Business Administration And Management
HP Academy | CityTuning Certification in Automotive Tuning
Activities and Honors

I have taken the fundamental course at HP Academy's website. I am working on finishing up the rest of the course and also working on the Motorsport Wiring, Engine Building, and also De

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Resume Overview

School Attended

  • Osbourn High School
  • Northern Virginia Community College
  • HP Academy

Job Titles Held:

  • Manager
  • Shipping and Receiving Manager
  • Loading Dock Supervisor
  • Mechanic

Degrees

  • High School Diploma
    Some College (No Degree) in Business Administration And Management
    Tuning Certification in Automotive Tuning

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