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Manager Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Skills
  • Staff Management
  • Strategic Planning
  • Business planning
  • Sales and Marketing
  • Verbal and written communication
  • Good listening skills
Work History
10/2018 to 03/2020
Manager Publicis Groupe Westlake Village, CA,
  • Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues and promote brand loyalty.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Cross-trained existing employees to maximize team agility and performance.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Conducted monthly inventories of raw materials and components on work floor.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
01/1998 to 09/2019
Manager Raising Cane's Lincoln, NE,
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Cross-trained existing employees to maximize team agility and performance.
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Conducted monthly inventories of raw materials and components on work floor.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
01/2016 to 09/2018
Deli Worker Lands' End Fairfax, VA,
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
  • Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
  • Stored refrigerated and frozen items at correct temperatures to comply with food safety rules.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Delivered exemplary customer service to all guests, even in peak business periods to promote retention.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Calculated total items needed to assemble party trays and placed orders for inventory.
  • Listened carefully to customer instructions and prepared orders according to those preferences.
  • Handled busy, fast-paced situations and agitated customers with relative ease while remaining professional and calm.
  • Kept work areas clean, neat and sanitized to prevent possible illness or injury among coworkers and customers.
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Inspected equipment such as refrigerators and warming lamps every [Timeframe] to check compliance with safe operating levels.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Greeted customers at deli counter to fulfill requests and answer questions.
  • Maintained proper signage and pricing information for displays, cases and counters.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Created appealing food arrangements for party trays and specialized orders.
  • Checked refrigerated and frozen cases and replenished low stock every [Timeframe].
01/2012 to 12/2015
Assistant Store Manager Circle K City, STATE,
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Reconciled daily sales transactions to balance and log day-to-day revenue with [Software].
  • Rotated merchandise and displays to feature new products and promotions.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Education
Expected in
No Degree: Business Administration And Management
MATC - Madison, WI,
GPA:
Expected in
No Degree: Customer Relations
Maricopa Community Colleges - Rio Salado Community College - Tempe, AZ
GPA:
Expected in 06/1986
GED:
East High School - Madison, WI,
GPA:
Certifications

Wisconsin Manager Safe Serve License .

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How this resume score could be improved?

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87Good

Resume Strength

  • Formatting
  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • MATC
  • Maricopa Community Colleges - Rio Salado Community College
  • East High School
Job Titles Held:
  • Manager
  • Manager
  • Deli Worker
  • Assistant Store Manager
Degrees
  • No Degree
  • No Degree
  • GED

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