Manager Resume Example St. Joseph's Healthcare System

MANAGER

Skills

Sales and Marketing
Strategic Planning
Staff Management
Verbal and written communication
Negotiation
Contract Management
Customer service
Communications
First Aid/CPR
Team management
Repair
System Configuration
Technical Support
Hardware and Software Installation
IT Support
Telecommunications
Information Security
Network Administration
Network Troubleshooting
Sales processes
Direct sales
Vendor management
Decisive
Sales Reporting
Time management
Sales
Shipping and Receiving
Invoicing
Store Merchandising
Cleaning
Product Restocking
Cash Handling
Guest Services

Cash Register Operation
Point of Sale Systems
Good Telephone Etiquette
Issuing Receipts
Visual Displays
Product Location
Payment processing
Heavy lifting
Multi-tasking ability
Loss prevention
Bagging and packaging
Refunds and exchanges
Retail merchandising
Troubleshooting and Diagnostics
Help Desk Operations
Mobile Device Deployment
Desktop Technical Support
Wireless Networking
Application installations
AV Equipment Management
Help desk support
Email account set up
Project Management
Programming
Data collection and analysis
Operating systems
TCP/IP protocol
Remote support
SonicWall
Network security
Cloud services
Switches and routers
Firewalls, VPNs and security products

Professional Summary

Resourceful manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Work History

Manager, 03/2017 to Current
St. Joseph's Healthcare System - Woodland Park , NJ

Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Audited team performance and compliance with OSHA standards.
Trained new employees in specific job requirements.
Increased operational efficiency by developing improved filing systems for confidential client records and reports.
Evaluated employees' strengths and assigned tasks based upon experience and training.
Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
Achieved a ninety five percent average completion rate on all assignments without loss of materials and assets, demonstrating innovative and practical problem-solving skills in high-stress environment.
Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
Reduced workflow inconsistencies by recruiting and hiring capable staff members.
Directed staff of thirty five personnel and managed budget totaling $185,000 annually.
Recorded inventory sales into organization's weekly income report.

Area Field Manager , 11/2009 to 01/2017
J.F. Shea - Scottsdale , AZ

Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
Managed network and system performance, conducting troubleshooting, security patching and maintenance.
Supported phone, photocopier, fax machine and other physical equipment.
Installed and managed audiovisual equipment.
Conducted company-wide technology instruction, onboarding and education.
Demonstrated familiarity with latest hardware, software and networking technology, as well as industry trends.
Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
Led technology selection and rollout, focusing on organizational planning, provider contracts and supplier service-level agreements.
Maintained camera and physical security systems.
Coordinated with management teams to plan, develop, align and execute strategies that would meet client's vision, mission and purpose.
Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.
Facilitated field operations through supervision and direction of field personnel.
Tracked key performance indicators and enforced quality control measures.
Budgeted equipment purchases and regular repairs.
Applied security and loss prevention training toward recognizing risks and reducing store theft.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Trained and developed new sales team associates in products, selling techniques and company procedures.
Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
Educated customers on promotions to enhance sales.
Prepared cash deposits up to $75,000 with zero discrepancies.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Prepared merchandise for sales floor by pricing or tagging.

Supervisor , 10/2006 to 11/2009
David J Joseph - Ocala , FL

Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Worked with residential and business customers to understand needs and provide data ,phone and television services.
Transported CPE(customer provided equipment) to New Orleans,Lafayette and Baton Rouge.

Education

High School Diploma: : 05/2005Joseph S. Clark Preparatory High School - City, State

Computer Science And ProgrammingSouthern University At New Orleans - City, State

Currently enrolled

Resume Overview

School Attended

Joseph S. Clark Preparatory High School
Southern University At New Orleans

Job Titles Held:

Manager
Area Field Manager
Supervisor

Degrees

High School Diploma : : 05/2005
Computer Science And Programming

Manager Resume Example

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