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Manager Resume Example

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KH
MANAGER
Summary

Reliable Manager demonstrating high level of ownership and initiative. Quick and effective at decision-making and learning skills while maintaining excellent customer service throughout sales experience. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Skills
  • Issue and conflict resolution
  • Contract development and management
  • Staff development
  • Capital improvement planning
  • CRM
  • Work ethic
  • Planning
  • Project planning
  • Customer service
  • Teambuilding
Experience
08/2019 - CurrentManagerRue 21 | Bemidji, MN
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Met with each associate to establish realistic monthly sales goals.
  • Optimized productivity, streamlined program efficiency, and boosted profitability.
01/2019 - 08/2019Dog CaretakerPaws in the Country | Rice, MN
  • Walked over numerous dogs of varying sizes at one time while enforcing each dog's good behavior and walking manners.
  • Fed and cared for up to 12 pets per week during owners' absences.
  • Developed long-term relationships and bonded with animals through regular contact.
  • Kept dogs safe by remaining alert to environmental conditions such as snow, Rain, High Heats and Storms.
  • Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
  • Fed animals twice daily and refilled water dish for fresh water supply.
  • Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
  • Walked animals outside for potty breaks to avoid accidents in play areas and on bedding.
  • Met with pet owners, explained lodging, grooming and daily care services and cross-sold specialty products like bows, ribbons, pet toys and treats.
  • Applied ointments and other medication to treat eyes, skin and other body parts.
  • Offered animals ample exercise opportunities through walks and play activities.
  • Monitored animals during group play sessions, checking for signs of aggressive or fearful behavior and to prevent biting among dogs.
  • Adhered to all pet care plans, medication requirements and dietary restrictions while providing care.
  • Supported animal health by keeping all areas clean, neat and properly sanitized.
  • Performed scheduled walks and activities with outdoor pets.
  • Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
  • Provided seamless communication to inform pet owners of visits and pet status.
  • Observed animals and conducted examinations to identify signs of injury, illness or disease.
  • Monitored medication administration as directed by pet owners and vet.
05/2018 - 05/2019Prep CookRudolph's Redneck Roost | Holdingford, MN
  • Kept stations stocked and ready for use to maximize productivity.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Made all meals in accordance with company standards and requirements.
  • Executed proper techniques when preparing menu item ingredients.
  • Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
  • Rotated stock items and ingredients to maintain efficiency and freshness.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Adhered to all regulatory standards regarding safe and sanitary food prep.
  • Dressed, seasoned and garnished appetizers and salads to prepare for food service.
  • Prepped vegetable ingredients by washing, chopping and dicing.
  • Cooked food following specific measurements and recipes.
  • Organized and labeled stock of ingredients to maintain needed inventory levels.
  • Assisted with dining room tasks by removing soiled dishes during meal service and returning to kitchen for washing.
  • Assisted with training and development of new talent.
  • Grilled and deep fried various foods, including meats, potatoes and fish.
04/2017 - 05/2018Pizza MakerGodfather's Pizza | Albany, MN
  • Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
  • Precooked garnishes such as bacon pieces for later use to top off fresh dishes.
  • Answered guest questions, delivering most accurate and updated information available.
  • Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
  • Operated pizza oven and brick oven along with other kitchen equipment to prepare authentic Italian dishes.
  • Instructed kitchen staff to work on clean surfaces and wipe down counters with company-approved cleaning products.
  • Communicated with customer to provide menu offering details and assist with decision-making.
  • Assisted customers, including answering questions and preparing orders.
  • Organized food preparation stations and replenished supplies regularly.
  • Prepared food items such as deli and hot sandwiches to meet customer specifications.
  • Built pizzas using proper amount of dough and quantities of toppings according to specifications.
  • Learned to prepare rotating list of new and seasonal items by attending training and applying new techniques.
  • Provided customer service customers by inputting orders, processing credit and cash transactions and responding to questions and concerns.
Education and Training
06/2019High School Diploma
Holdingford Secondary | Holdingford, MN
05/2020Level 2 Early Education : Early Childhood Education
Northwest Technical College | Bemidji, MN
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Resume Overview

Companies Worked For:

  • Rue 21
  • Paws in the Country
  • Rudolph's Redneck Roost
  • Godfather's Pizza

School Attended

  • Holdingford Secondary
  • Northwest Technical College

Job Titles Held:

  • Manager
  • Dog Caretaker
  • Prep Cook
  • Pizza Maker

Degrees

  • 06/2019 High School Diploma
    05/2020 Level 2 Early Education : Early Childhood Education

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