Manager Resume Example Freddy's Frozen Custard & Steakburgers

MANAGER

Summary

Reliable Manager demonstrating high level of ownership and initiative. Quick and effective at decision-making and learning skills while maintaining excellent customer service throughout sales experience. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Forward-thinking manager, proficient in generating high-quality service work. Talented at leveraging tenacious approach and strong attention to detail to drive success. Service-oriented and performance-driven with excellent organizational, multitasking and problem-solving abilities.

Skills

Contract development and management
Issue and conflict resolution
Marketing
Project management
Staff development

Lead generation
Organization
People skills
Training & Development

Experience

Manager|Freddy's Frozen Custard & Steakburgers - El Paso, TX|09/2020 - Current

Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
Assigned tasks to associates to fit skill levels and maximize team performance.
Trained employees on additional job positions to maintain coverage of roles at all times.
Greeted and encouraged feedback from customers to implement in-store operational changes.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
Addressed internal and customer-related issues each day and affected strategic resolutions.
Established ambitious goals for employees to promote achievement and surpass business targets.

Team Member|Freddy's Frozen Custard & Steakburgers - Las Cruces, NM|01/2019 - 08/2020

Completed additional learning opportunities to advance knowledge and move into senior team member position.
Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
Rotated through series of several different stations each shift based on team needs.
Supported office administrative needs with timely and knowledgeable clerical assistance to maximize team performance and efficiency.
Coordinated work across disciplines to handle project needs and meet timelines with optimal efficiency.
Performed various troubleshooting tasks to combat assembly issues.
Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
Trained new employees in several positions to support team efficiency.
Assisted newly hired team members by explaining company procedures and safety requirements and delivered positive feedback upon job task completion.
Looked for ways to go above and beyond job requirements.
Worked hard to learn all required tasks quickly and maximize performance.
Upheld high standards of productivity and quality in all areas of operations.

Sales Associate|Marshalls - Las Cruces, NM|09/2019 - 07/2020

Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Coached team members on security risks and loss prevention to aid in mitigating store theft.
Offered product and service consultations and employed upselling techniques.
Sold various products by explaining unique features and educating customers on proper application.
Listened to customer needs to identify and recommend optimal inventory selections.
Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
Reset store displays for special events and seasonal merchandise changes.
Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.

Education and Training

Las Cruces High School|Las Cruces, NM|05/2019High School Diploma

Academic Rewards Recipient
Honor Roll [2017-2019]
Cross Country Team Member

Proffesional Refrences

-Ms. Laura (575-522-6965)

-Ms. Katrina (575-644-4362)

-Ryan Van Buren (505-980-7497)

-Joshua Washington (909-582-9125)

Resume Overview

Companies Worked For:

Freddy's Frozen Custard & Steakburgers
Marshalls

School Attended

Las Cruces High School

Job Titles Held:

Manager
Team Member
Sales Associate

Degrees

High School Diploma

Manager Resume Example

Resume Score: 80%

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