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Manager Resume Example

Resume Score: 80%

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DanielleRico
Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Adaptable Manager offering 10 years of experience coordinating operations to achieve set organizational goals. Communicative team leader with expertise in strategic planning, inventory management and loss prevention. Proficient in excel and word. Committed to creating, maintaining and developing outstanding team and achieving company goals through innovation and leadership. Confident Manager with exemplary Leading and Developing skills. Successful leader with more than 10 years in business. Dedicated to best-in-class customer service and known for effective problem-solving abilities.

Skills
  • Sales Techniques
  • Marketing
  • Project management
  • Staff development
  • Salesforce Management
  • Communication
Experience
Manager, Company Name, August 2015-CurrentCity, State
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Recruited and hired qualified candidates to fill open positions.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
  • Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout.
  • Upheld company's high standards for business via leading by example and encouraging all team members to adhere to corporate policies.
  • Assisted with training and onboarding of sales associates in all store operations.
  • Built relationships with internal team members and external partners to enhance effectiveness of team's work and boost
  • Set challenging yet attainable goals to encourage continuous staff development.
  • Maintained team progress against performance targets by motivating staff and proactively resolving department-level issues.
Leasing Agent, Company Name, January 2010-May 2012City, State
  • Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
  • Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
  • Contacted and followed up with tenants on renewal notices.
  • Encouraged prospective tenants to fill out applications after property tours.
  • Conducted background checks on applicants.
  • Maintained accurate records of correspondence with and from tenants.
  • Oversaw daily operations, maintenance and administration of various properties.
  • Escalated critical issues to property manager to deliver immediate resolution.
  • Remained aware of all construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
  • Developed strong, professional relationships with residents by initiating collaboration and delivering exemplary service and engagement.
  • Increased occupancy through dynamic marketing initiatives.
Medical Records Clerk, Company Name, May 2005-May 2008City, State
  • Scanned incoming documentation.
  • Maintained complete confidentiality in accordance with organization and legal requirements.
  • Observed confidentiality and safeguarded all patient-related information.
  • Pulled patient charts for upcoming appointments.
  • Obtained information by contacting appropriate personnel or patients.
  • Consolidated diverse medical records.
  • Wrote reports, emails, memoranda, letters and releases.
  • Disseminated information to correct department, individual or outside location.
  • Followed-up with insurance companies and individuals to resolve discrepancies.
  • Designed improved training procedures to help new staff acclimate quickly.
  • Worked with speed, efficiency and accuracy to process documentation and complete projects.
Education and Training
GEDBenson High School, , CityMay 2010
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Resume Overview

School Attended

  • Benson High School

Job Titles Held:

  • Manager
  • Leasing Agent
  • Medical Records Clerk

Degrees

  • GED

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