Manager resume example with 3+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Efficient in working in high volume customer service environment. Great at multitasking along with great leadership skills. I take pride in my work along with being organized and tidy. Take direction well from others and take that into building myself to be the best that I can be at any task at hand. I believe to be a fast learner and willing to take on any task given to me and completing it to the best of my ability. I also have experience in handling large amounts of money and consider myself very trust worthy.

  • Skilled in customer service
  • Experienced in money handling
  • Well organized and tidy
  • Great at multitasking
  • Good at taking directions
  • Leadership skills
02/2019 to Current Manager Vacasa | Lake Harmony, PA,
  • Managed day-to-day operations, including supervision and assignment delegation for [Number]-member team.
  • Led employee performance reviews and discussed improvement strategies with each team member.
  • Set and administered annual operating budget, consistently maintaining controls and preventing overages.
  • Gave input on how to improve training and employee productivity.
  • Supervised [Type] department with over [Number] employees and $[Number] [Type] budget.
  • Determined efficient work schedules for team on [Timeframe] basis to keep project moving and each shift properly staffed.
  • Maintained high level of morale and team-work on production floor through frequent communication with [Number] employees.
  • Monitored safety and functionality of [Type] equipment and made adjustments to optimize productivity.
  • Trained current employees on additional job positions to maintain coverage of roles at all times.
  • Coordinated day-to-day and long-term activities within various business platforms.
  • Assessed employees' strengths and delegated tasks based upon expertise and knowledge, which increased workflows by [Number]%.
  • Analyzed employee workloads to meet seasonal fluctuation needs.
  • Greeted and assisted all customers daily in high-traffic retailer.
  • Recruited and hired qualified candidates to fill team vacancies by posting openings in local newspapers, using job boards and sharing details via social media platforms.
03/2018 to 09/2018 Automotive Service Writer Virginia Tire And Auto | Herndon, VA,
  • Observed and managed repair time to accelerate return of vehicle to customer.
  • Entered mechanics' time into system, communicated completed work to customers, and closed service work orders.
  • Reduced vehicle repair time by checking parts inventory to confirm availability or order specific parts.
  • Courteously greeted customers and assisted with initiating service requests.
  • Scheduled repair work by assigning tasks to mechanics based on skills and availability.
  • Documented service information in system within client profiles and updated repair status.
  • Researched vehicle maintenance history to determine maintenance needs.
  • Provided time and cost estimates for proposed service to gain customer authorization.
  • Created service order requests by documenting customer complaints and repair needs in work orders.
  • Exceeded team goals and collaborated with staff to implement customer service initiatives.
  • Escalated customer satisfaction ratings by offering valuable insights to customers needs and expectations.
  • Replenished shelves to maintain adequate merchandise levels.
  • Managed needs of [Type] customers in busy [Type] environment alongside team of [Number] customer relations professionals.
  • Answered customer questions and addressed concerns, resulting in [Number]% reduction in complaint calls.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Determined accurate prices for [Type] customer services, consistently searching for deals and best prices for customers.
  • Greeted customers to facilitate services, determine service needs and accurately input orders into electronic systems.
  • Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
08/2017 to 03/2018 Welder and Assembler Exactrix Global Systems | City, STATE,
  • Inspected and repaired components to implement corrective action.
  • Sustained safety protocols and ensured proper, cost-effective and accurate handling of equipment and materials.
  • Set up equipment and welded parts according to welding chart specifications and type.
  • Maximized shop organization and equipment lifespan by maintaining equipment.
  • Set up and operated welding equipment to complete all welding projects on-time.
  • Scraped off excess spatter and other materials using portable grinders and arc-cutting equipment.
  • Followed all safety guidelines, including proper machine guarding and lockout and tagout procedures.
  • Monitored fitting, burning and welding processes to avoid overheating parts, warping, shrinking, distortion and expansion of materials.
  • Positioned and clamped workpieces together and properly assembled in jigs and fixtures.
09/2009 to 03/2010 Stock Associate and Cashier Walmart | City, STATE,
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Replenished inventory with focus on addressing customer needs.
  • Updated signage to reflect current prices and help promote target merchandise.
  • Assisted customers based on currently available product, promotional and policy information.
  • Operated forklift to elevate or place merchandise in appropriate areas.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Notified [Job title] immediately of any spills or [Type] issue, enabling quick clean-up and remediation.
  • Used [Type] and [Type] equipment to pull items from stock and add to store shelves and bins.
  • Helped customers complete purchases, including processing payments and bagging items.
  • Assessed floor displays to determine which merchandise required restocking.
  • Communicated effectively with members of public in often crowded and noisy environments.
Education and Training
Expected in 06/2009 High School Diploma | Deer Park High School, Deer Park, WA GPA:

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Resume Overview

School Attended

  • Deer Park High School

Job Titles Held:

  • Manager
  • Automotive Service Writer
  • Welder and Assembler
  • Stock Associate and Cashier


  • High School Diploma

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