Manager Resume Example
Love this resume?Build Your Own Now
MANAGER
Summary
Skilled Manager offering proven leadership, problem-solving and team building abilities developed over progressive career. Consistently empower employees to improve performance and maximize customer satisfaction through advanced training and mentoring. Resourceful and forward-thinking Manager steadfast in pursuing opportunities to improve day-to-day operations and bottom-line profits.
Skills
|
|
Experience
Manager|Fort Transfer - Jonesboro , AR|03/2014 - 08/2019
- Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
- Managed day-to-day operations, including supervision and assignment delegation for 22 member team.
- Led employee performance reviews and discussed improvement strategies with each team member.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
- Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
- Consistently met financial targets with close monitoring of expenses, labor hours and supply use.
- Coordinated day-to-day and long-term activities within various business platforms.
- Communicated store policy violations to upper management to prevent shrinkage and misconduct.
- Recruited and hired qualified candidates to fill team vacancies by posting openings in local newspapers, using job boards and sharing details via social media platforms.
- Trained current employees on additional job positions to maintain coverage of roles at all times.
- Greeted and assisted all customers daily in high-traffic retailer.
- Assessed employees' strengths and delegated tasks based upon expertise and knowledge, which increased workflows by 20%.
- Maintained high level of morale and team-work on production floor through frequent communication with 22 employees.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Oversaw personnel recruitment, performance and scheduling.
- Maintained open and professional team relationships to quickly identify and resolve issues.
Cashier|St. Luke's Of Kansas City - Warrensburg , MO|01/2012 - 02/2014
- Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
- Helped customers find specific products, answering questions and offering advice.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Resolved issues regarding customer complaints and escalated worsening concerns to store manager for remediation.
- Processed customer payments quickly and returned exact change and receipts.
- Welcomed customers, offering assistance to help find necessary store items.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Built relationships with strategic partners leading to business development opportunities.
- Increased sales 10% any time on duty by suggesting specific foods and drinks to customers.
Dishwasher|Dean Health - Moore , OK|05/2009 - 12/2011
- Unboxed, stored and organized incoming kitchen supplies with every delivery.
- Replenished stations throughout restaurant, including cupboards, serving areas and salad bars to meet employee and customer demands.
- Assisted chef's with prepping and cooking upon dishwashing completion and during peak meal times.
- Developed great team spirit with other personnel by pitching in and helping with task completion.
- Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
- Cleaned and sanitized various kitchen surfaces using specific cleaning supplies.
- Unloaded trucks to move food and supplies from delivery trucks to storage areas.
Porter|Housing Trust Group - Lake Worth , FL|11/2008 - 05/2009
- Cleaned various work areas by mopping, vacuuming and performing a hourly check ups to keep facility professional and organized.
- Demonstrated dedication and work ethic through consistent attendance and top-level performance.
- Completed hourly custodial rounds, including floor sweeping and vacuuming, glass entryway cleaning and trash collection.
- Ensured complete cleanliness in Food area and Dinning Room area.
- Adhered to company-defined safety protocols and OSHA regulations.
- Sanitized frequented areas and equipment using company approved supplies.
- Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
- Maintained clean and tidy appearance in guest areas, such as reception, waiting areas and hallways.
- Performed basic maintenance and cleaning, as needed.
Education and Training
University of Ouagadougou|CityMBA: Business Management
DeVry University||City|Expected in 08/2020Master of Science: Accounting And Business Management
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Word choice
Resume Overview
School Attended
- University of Ouagadougou
- DeVry University
Job Titles Held:
- Manager
- Cashier
- Dishwasher
- Porter
Degrees
- MBA : Business Management
Master of Science : Accounting And Business Management
Similar Resumes
