Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Sales Techniques
  • Marketing
  • Project management
  • Staff development
  • Brand management
  • Workforce Management
  • Issue and conflict resolution
  • Customer service
  • Critical thinking
  • Relationship building
  • Collaboration
Experience
Manager, 10/2019 - 07/2021
Fort Transfer Johnston, IA,
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Recruited and hired qualified candidates to fill open positions.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Delivered level of service to customers in effort to build upon relationships for future clients.
Trainer, 08/2016 - 09/2019
Cargill Staunton, VA,
  • Trained newly hired top talent to fill key positions and maximize productivity.
  • Tested trainees on materials to determine levels of understanding and areas requiring further instruction.
  • Developed and coordinated trainings to help individuals learn company policies and procedures and job tasks.
  • Identified areas of concern uncovered during training sessions and suggested methods to reduce risk.
  • Reduced process gaps by training new hires on best practices and protocols.
  • Completed frequent assessments of training materials, structure and success rates to enhance program.
  • Produced training materials to engage and educate individuals.
  • Cross-trained employees to do other jobs within business, increasing job skills and productivity.
  • Identified and communicated to management regarding areas needing additional training.
  • Trained employees on new software with minimum level of frustration and training friction.
BOH Line Cook, 06/2016 - 02/2018
Vail Resorts Silverthorne, CO,
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Kept stations stocked and ready for use to maximize productivity.
  • Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
  • Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Grilled and deep fried various foods from meats to potatoes.
  • Assisted in preparation of menu items ranging from burgers to sandwiches.
  • Washed and peeled ingredients to prepare for different meals and recipes.
  • Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
  • Created nutritious, visually appealing, innovative and properly prepared and flavored food.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Cooked multiple orders simultaneously during busy periods.
  • Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance.
  • Supervised cooks and kitchen staff, providing direction in preparing specialty items and ethnic cuisine.
BOH Trainer, 03/2012 - 03/2015
Chick-fil-A City, STATE,
  • Created and offered additional materials to enhance training.
  • Explained goals and expectations required of trainees.
  • Developed skill-specific training programs to promote employee development.
  • Blended business's goals, mission and values with learning development initiatives to deliver high-quality training to employees.
  • Evaluated client processes, employee performance and training progress to determine additional training needs.
  • Managed various training courses by developing curricula, instructions, documents and written tests.
  • Assessed training needs, using employee surveys and interviews to gather data.
  • Reviewed training delivery methods to optimize training effectiveness and costs.
  • Promoted increased productivity through appropriate allocation of resources, budgets, inventories, training support and team building materials.
  • Checked tracking systems for student and instructor leaves, attendance scores and overall performance.
Education and Training
High School Diploma: , Expected in 06/2013
-
Crestview High School - Crestview, FL
GPA:
Certifications

Currently taking my CompTia A+ class and seeking to complete my CompTia Security+ class and exam as well.

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Resume Overview

School Attended

  • Crestview High School

Job Titles Held:

  • Manager
  • Trainer
  • BOH Line Cook
  • BOH Trainer

Degrees

  • High School Diploma

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