LiveCareer-Resume

manager resume example with 12+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Critical thinking Software Architect with a career spent engaging, training and helping both fellow company personnel and clients. A talented leader with a background in the Business Analyst, Functional and Non Functional Testing and support of mission critical applications. Ready to tackle new challenges while proposing architecture improvements.

Skills
  • Project management
  • Documentation and technical articles
  • Software Development Lifecycle
  • Azure Cloud Expertise
  • Technical support
  • Proficient in HTML
  • SQL Experience
  • Interface design and implementation
  • Web Services/API
  • Functional & Non Functional Testing
  • Agile development methodologies
  • Customer-oriented
Experience
01/2021 to Current
Manager Hcl Technologies Ltd. Des Moines, AZ,

Project: Humana Pharmacy, Surescript and Fairfax

Client: Humana

Role: Application Architect (Oct-2014 till Date)

  • Acting as a Cloud Application Architect - at the client side (Humana INC.) for critical applications create, design and implementation of cloud migration plan which includes detailed road map along with risk assessment.
  • Work with DevOps team to make sure the pipelines are in place along with terraform and no touch deployment to production.
  • Work with SRE/PSM teams to make sure the tools needed for monitoring and supporting in production.
  • Designing solution patterns on Cloud data protection strategy along with On prem and Cloud Integration.
  • Create Documentation to aid in knowledge management effort within cloud services.
  • At Cognizant, Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
10/2014 to 12/2020
Team Lead Regal Cinemas Corporation Sunrise, FL,

Project: Humana Pharmacy, Surescript and Fairfax

Client: Humana

Role: Application Architect (Oct-2014 till Date)

  • Acting as a Cloud Application Architect - at the client side (Humana INC.) for critical applications create, design and implementation of cloud migration plan which includes detailed road map along with risk assessment.
  • Work with DevOps team to make sure the pipelines are in place along with terraform and no touch deployment to production.
  • Work with SRE/PSM teams to make sure the tools needed for monitoring and supporting in production.
  • Designing solution patterns on Cloud data protection strategy along with On prem and Cloud Integration.
  • Create Documentation to aid in knowledge management effort within cloud services.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Analyzed software that was not performing to expectations and recommended techniques for improvements.
  • Created a talented team of employees for the project, delegated and prioritized tasks and initiated a timeframe for when all tasks had to be completed.
  • Accurately noted all project processes and changes and assembled into cohesive document to be used as support tool.
03/2012 to 09/2014
Senior Associate Publicis Groupe Sa Troy, MI,

Project: Aetna Product and PAYment System (AEPPAYS)/ QNXT and Encounter Data Manger - EDM (Medicaid) (A TriZetto Product)

Client: Aetna

Role: Senior Business Analyst

As a Business Analyst responsible for Requirements gathering.

  • Interacting with the Client (Aetna) for requirement gathering and Business Analyst for business related clarifications.
  • Leading the Team and providing clarification to Team members on Business Requirements and Application.
  • As a Senior Test Analyst, responsible for:
  • All the SME Level activities like Estimation, Test Strategy, Test Plan, Test Scripting, Test Execution, and Status Reporting.
  • Identifying and Review of test scenarios, test cases and prioritizing test cases.
05/2008 to 10/2011
Associate Advent Software Los Angeles, CA,

Project: SPending Account and record Keeping System (SPARKS)

Client: Aetna

Role: Test Analyst

Duration: Oct-2008 till Mar-2012

Delivery Model: 100% Offshore

SPARKS, one of the complex modules of the client, deals with record keeping, administration and benefit reimbursements for the members. The front end is implemented with CICS and back end with DB2. There are two sets of CICS screens. One set used by the sponsors of the insurance policies and the other set by the end users. These screens take care of the online processing of the system while the batch processing is done through various jobs written using JCL. Processing in both the modes is reflected in the updating of DB2.

In the project I have performed the following activities:-

· All the SME Level activities like Estimation, Test Strategy, Test Plan, reviewing Test Script, Test Execution and support, Status Reporting.

· Defect Reporting and Defect Tracking.

Education and Training
Expected in 04/2008 to to
B.E.: Electronics And Communication Engineering
Andhra University - India,
GPA:
Certifications

Microsoft Azure Solutions Architect Expert

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Resume Overview

School Attended

  • Andhra University

Job Titles Held:

  • Manager
  • Team Lead
  • Senior Associate
  • Associate

Degrees

  • B.E.

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