manager resume example with 4+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Skills
Project Management
Staff Development
Sales Techniques
Training and Development
Verbal and Written Communication
Scheduling and Coordinating
Recruitment and Hiring
Hiring and Training
Managing Operations and Efficiency
Problem Resolution
Staff Training
Teamwork and Collaboration
Work Planning and Prioritization
Complex Problem Solving
Documentation and Reporting
Issue and Conflict Resolution
Time Management
Negotiation and Conflict Resolution
Calm Under Pressure
Customer Relationship Management
Shift Scheduling
Professional and Courteous
Customer Service
Decision Making
Computer Skills
Good Judgment
Experience
Manager, 02/2021 to 06/2023 Trident Seafoods – Kodiak, AK,
Monitored staff performance and addressed issues.
Enforced customer service standards and resolved customer problems to uphold quality service.
Trained employees on additional job positions to maintain coverage of roles.
Exercised good judgment and decision-making in escalating concerns and resolving issues.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Assigned tasks to associates to fit skill levels and maximize team performance.
Recruited and hired qualified candidates to fill open positions.
Entered time and attendance logs in preparation for payroll.
Maintained adequate staffing to meet objectives within budget.
Trained employees on cash drawer operations and customer service protocols to carry out assigned tasks.
Built and maintained working relationships with peers and upper management.
Inventoried stock and placed new orders to maintain supplies for expected demand.
Connected with customers to provide assistance and collect feedback to optimize operations.
Increased likelihood of repeat business by building friendly relationships with customers.
Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
Tracked company inventories, moved excess stock and arranged products to improve sales.
Verified customer age requirement for alcohol or tobacco purchases.
Cleaned windows, glass partitions and mirrors with cleaners and sponges.
Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves.
Maintained safety protocols through safe handling of equipment and chemicals.
Collected trash from floors within hallways, bathrooms and work areas.
Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
Sanitized frequented areas and equipment using approved supplies.
Restocked supplies, replacing toiletries, liners and soaps.
Replenished supply of hand soap, paper towels and other consumables.
Emptied wastebaskets to transport trash and waste to proper disposal areas.
Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
Responded to emergency cleaning requests to meet client expectations.
Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
Cleaned and sterilized dishes, countertops and utensils to prevent bacteria growth.
Peeled and cut fruit and vegetables to prepare for cooking or serving.
Stored perishable food items in freezer or refrigerator to protect from spoilage.
Trained employees on cooking techniques, safety standards and performance strategies.
Utilized various preparation and cooking methods to create menu items in accordance with recipes.
Maintained budgeted food costs using tools within inventory management system.
Assisted restaurant owners with pricing by providing ingredient costs and portioning information.
Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Oversaw food preparation, production and presentation according to quality standards.
Worked in close collaboration with team members to ensure customers received high-quality service.
Followed recipes and customer requests to prepare meals.
Prevented spoilage or cross-contamination by storing food in designated containers and areas.
Restocked pantry with nonperishable food items to prevent stock from running low.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Prepared workstations with ingredients and tools to increase efficiency.
Cut or sliced meat, poultry and seafood to prepare for cooking.
Prepared variety of foods according to exact instructions and recipe specifications.
Stocked cupboards and refrigerators and tended salad bars and buffet meals.
Service Station Attendant, 12/2019 to 10/2020 First United Bank & Trust Co – Wewoka, OK,
Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
Sold store items and vehicle services to customers.
Inspected identification to determine proper age of customers for alcohol or cigarettes.
Collected payments for dispensed gas and tendered change or receipts to customers.
Cleaned parking areas, restrooms or equipment and removed trash.
Collected cash payments from customers or charged purchases to credit cards.
Activated fuel pumps to fill fuel tanks of vehicles with gasoline or diesel fuel.
Answered customers' questions and addressed complaints in person and via phone.
Provided customers with information about local roads or highways.
Responded to questions about local area and company services.
Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
Sanitized frequented areas and equipment using approved supplies.
Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves.
Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
Restocked supplies, replacing toiletries, liners and soaps.
Maintained safety protocols through safe handling of equipment and chemicals.
Replenished supply of hand soap, paper towels and other consumables.
Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
Furnished guests with clean linens and supplied rooms with toiletries.
Interacted pleasantly with clients and guests when performing daily duties.
Mapped out daily cleaning work assignments by assessing vacant room roster.
Landscaper, 02/2016 to 01/2017 Environmental Industries – City, STATE,
Cut and trimmed lawns using power mowers and edgers.
Operated landscaping equipment to maintain grounds and remove trees.
Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
Pruned and trimmed trees and shrubs with shears and pruning saws.
Followed planned landscaping designs to lay sod, seed grass or plant flowers and foliage.
Cleared pathways of overgrowth, debris and snow to reduce hazards.
Pruned trees and bushes to improve visibility and shape.
Applied mulch and burlap coverings to bushes and trees for winter.
Troubleshot mechanical issues and completed basic repairs to keep equipment working at peak levels.
Utilized automatic sprayers to mix and spray fertilizers and herbicides onto grass and trees.
Trimmed or edged around flower beds, walks, or walls.
Raked, mulched and composted leaves.
Planted trees, shrubs, bushes and flowers in decorative planters and displays.
Trimmed flowers and cleaned flower beds.
Pruned and trimmed trees and hedges with shears or pruners.
Mixed and sprayed or spread fertilizers, herbicides, or insecticides using hand or automatic dispensers.
Education and Training
High School Diploma: , Expected in 12/2001 to Balga Senior High School - Balga, WA GPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.