manager resume example with 6+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Food service worker with fast food, retail and customer service experience. Trained in food safety and handling.
Customer-oriented fast food worker with deep experience with POS systems, food preparation and safety regulations.
Fast food worker highly efficient at preparing food orders quickly while greeting all customers and managing the cash register accurately.
Manager who successfully manages large-volume orders and adeptly operates grills, deep-fat fryers and griddles.
Highlights
Restaurant management
Neat, clean and professional appearance
Integrity
Comfortable standing for long time periods
Delivers exceptional customer service
Cash handling
Reliable and punctual
Excellent multi-tasker
Accomplishments
Recognized by peers and management for going above and beyond normal job functions.
Implemented a new product inventory tracking system which reduced monthly food costs by 35%. Hiring and training new employees and placing food orders.
Responsible for filling out paper work, answering phone calls and ensuring great customer service satisfaction.
Experience
Manager, 02/2015 - 10/2015 Burger King Corporation – Beebe, AR,
Communicated clearly and positively with co-workers and management.
Correctly received orders, processed payments and responded appropriately to guest concerns.
Served fresh, hot food with a smile in a timely manner.
Accurately measured ingredients required for specific food items.
Quickly and efficiently processed payments and made accurate change.
General Manager, 02/2014 - 02/2015 Istate Truck Center – Windsor, WI,
Carefully maintained sanitation, health and safety standards in all work areas.
Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.
Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps. Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.
Took initiative to find extra tasks when scheduled duties were completed.
Cashier, 02/2012 - 01/2014 Raising Canes Chicken – Queen Creek, AZ,
Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.
Took initiative to find extra tasks when scheduled duties were completed.
Took necessary steps to meet customer needs and effectively resolve food or service issues.
Correctly received orders, processed payments and responded appropriately to guest concerns.
Served fresh, hot food with a smile in a timely manner. Served fresh, hot food with a smile in a timely manner.
Cashier, Cook and Porter, 01/2010 - 2012 Sanford Health – Mayville, ND,
Served fresh, hot food with a smile in a timely manner. Correctly received orders, processed payments and responded appropriately to guest concerns.
Communicated clearly and positively with co-workers and management.
Resolved guest complaints promptly and professionally.
Cook, 07/2009 - 01/2010 Istate Truck Center – Great Falls, MT,
Took necessary steps to meet customer needs and effectively resolve food or service issues.
Served fresh, hot food with a smile in a timely manner.
Communicated clearly and positively with co-workers and management.
Cut and chopped food items and cooked on a grill or in fryers.
Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles.
Accurately measured ingredients required for specific food items.
Carefully maintained sanitation, health and safety standards in all work areas.
Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.
Frequently washed and sanitized hands, food areas and food preparation tools.
Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps.
General manager, 04/2008 - 02/2009 Hardee's – City, STATE,
Up-sold additional menu items, beverages and desserts to increase restaurant profits.
Took necessary steps to meet customer needs and effectively resolve food or service issues.
Recorded customer orders and repeated them back in a clear, understandable manner.
Correctly received orders, processed payments and responded appropriately to guest concerns.
Served fresh, hot food with a smile in a timely manner.
Resolved guest complaints promptly and professionally.
Served orders to customers at windows, counters and tables.
Cut and chopped food items and cooked on a grill or in fryers.
Packaged menu items into bags or trays and placed drink orders into carriers.
Prepared and served beverages such as coffee, tea and fountain drinks.
Properly portioned and packaged take-out foods for customers.
Education
None: Business Management, Expected in 92 - Barber- Scotia College - Concord, NC GPA: Status - Business Management Attended Barber- Scotia for 2 years with no degree. Worked on Campus as a dorm mother assistant.
High School Diploma: Business, Expected in June 1988 - Elizabeth High School - Elizabeth, NJ GPA: Status - Business Worked while in the 11th and 12th grade.
Interests
Foster parent for Division of Youth and Family Services since 2001
Volunteer at Alexian Brothers Hospital Candy Stripper.
Love to help direct children in the right direction
Read interesting books
Travel
Bowling
Play Pool
Skills
Great customer service skills
Food Prep
Operate most POS systems
Prepare and assemble and package food and beverages
Able to stand and walk for long period of time
Able to provide great customer service while working quickly and efficiently (SOE)
Objective
To obtain a position where education, experience and dedication will provide professional and profitable results.
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