manager resume example with 20+ years of experience
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Creative and dedicated person with 23 years of experience in the general business operations of a demanding dry cleaner facility.
Exceptional customer service skills, with the ability to solve problems as those come, a self-starter, fast learner and always looking into improving services.
Knowledge of different and updated computer software, such as: Operating systems (Windows and Mac), Office suites (Microsoft Office), communications and collaborations tools (Skype, Teams, and Zoom), programming and scripting web pages (Word Press).
Additional experience in the radio industry, working as a radio announcer and board operator.
Positive and engaging radio professional bringing demonstrated success in station support and announcements.
Interpersonal strengths to maximize effectiveness with listeners and staff.
Articulate speaker with professional demeanor and strengths in improvising interesting talks. Flexible in managing music, news and remote broadcasts.
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- Assisting customers with dropping off and picking up their cleaning garments
- Ensuring all orders are perfect and ready for pick up and deliver on time
- Verifying that all equipment, computer system and all software is running properly and resolves any problems that arise immediately
- Generating monthly statements for customers
- Establish effective communication with customers, team members and management to sustain work efficiency and productivity
- Performing exceptional customer service to maintain loyal patrons
- Managing cash register and ensure cash accuracy
• On-air talent: Entertain the audience throughout daily shows
• Broadcasting a wide variety of music in English and Spanish, for a globally widespread audience throughout the link www.hqexitos24.com
• Board operator: Oversee all audio broadcasts and confirm they run smoothly
• Received and announced latest news stories to radio audience
• Announced station breaks and commercials and voiced public service information
• Conducted and anchored talk shows, for radio listeners
• Memorized scripts and assisted with production of voice tracks for radio broadcasts, in a timely manner
• Interacted and worked with field personnel and studio staff, in a positive manner
- Delivered exceptional programming to audience members by always researching events, guests and programs thoroughly.
- Engaged with audience members through telephone calls and personal commentary on musical selections, political happenings and other items of interest.
- Assisted customers with dropping off and picking up their cleaning garments
- Ensured all orders are perfect and ready for pick up and deliver on time
- Verified that all equipment, computer system and all software is running properly and resolves any problems that arise immediately
- Generated monthly statements for customers
- Established effective communication with customers, team members and management to sustain work efficiency and productivity
- Performed exceptional customer service to maintain loyal customers
- Managed cash register and ensured cash accuracy
- On-air talent: Entertain audience throughout daily shows
- Broadcasting wide variety of music in English and Spanish, for globally widespread audience throughout link www.hqexitos24.com
- Board operator: Oversee all audio broadcasts and confirm run smoothly
- Received and announced latest news stories to radio audience
- Announced station breaks and commercials and voiced public service information
- Conducted and anchored talk shows, for radio listeners
- Memorized scripts and assisted with production of voice tracks for radio broadcasts, in timely manner
- Maintained various studio equipment like broadcast board, CD players, and audio systems
- Interacted and worked with field personnel and studio staff, in positive manner
- Answered booth call line and took song suggestions or comments from listeners
Coursera - Online,
An overview of the ideas, methods, and institutions that permit human society to manage risks and foster enterprise. Emphasis on financially-savvy leadership skills. Description of practices today and analysis of prospects for the future. Introduction to risk management and behavioral finance principles to understand the real-world functioning of securities, insurance, and banking industries. The ultimate goal of this course is using such industries effectively and towards a better society.
Catholic University of Loja - Ecuador,
Bachelor’s Degree in Journalism Emphasis: Social Communication
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Resume Overview
School Attended
- Coursera
- Catholic University of Loja
Job Titles Held:
- Manager
- Radio Announcer/Owner
- Owner
- Radio Announcer
Degrees
- Certificate for Financial Markets
- Bachelor’s Degree
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