I am looking for a career at a company I can stay with long term. I would like to find a position that is
challenging, interesting and utilizes my skills in customer service.
Authorized to work in the US for any employer
Maintained and built rapport with current customer base Skills Used Great customer service and food service experience.
Server/Waiter The Edgewater - Madison, WI August 2014 to November 2014 Responsibilities Entered orders promptly using Micros POS system, Attends to guests dining experience promptly while maintaining a fine dining atmosphere, Suggestive selling, Maintains knowledge of current menu items, garnishes, ingredients and preparation methods.
Accomplishments Handled most breakfast shifts and opening duties daily.
Skills Used customer service and previous food service experience skills.
Customer Service Representative/Sales Agent Wagner Insurance - Cross Plains, WI May 2013 to April 2014 Responsibilities Creating quotes, scanning and filing documentation, gathering information, following up with clients and potential clients, obtaining new clients, Accomplishments I recieved my Property and Casualty License Bartender Sheltons Bar and Grill - Cross Plains, WI July 2012 to November 2012 Responsibilities Cooking, cleaning, serving food and drinks, making drinks, opening and closing Customer Service Representative Wisconsin Physicians Services - Madison, WI April 2008 to May 2011 53708, 608-221-4711 Answering member and provider calls and questions on claims, benefits and eligibility, resolving claims issues and following up with the caller.
Captioning Assistant Captel - Madison, WI November 2007 to April 2008 53719, 608-441-8801 Utilizing a voice recognition system and typing skills to caption conversation for the deaf.
Taking orders, serving food and drinks, customer service, cleaning, order entry Granite City Food and Brewery - Madison, WI February 2007 to October 2007 72 West Towne Mall, Madison WI 53719, 608-829-0700 Taking orders, serving food and drinks, customer service, cleaning, order entry.
Bartender Ale Asylum - Madison, WI December 2006 to January 2007 53704, 608-663-3926 Taking drink orders, making drinks, preparing food, delivering orders, customer service, cleaning, cashier.
Product Communications Coordinator Atwood Publishing - Madison, WI August 2005 to December 2006 53704, 608-242-7101 Order entry, Data entry, Marketing, Sales, Shipping/ Product Distribution, Office management, Accounts Receivable, Charge backs, Customer Service, problem solving, proofreading and event planning.
Barista Cafe Zoma - Madison, WI July 2005 to February 2006 53704, 608-246-2009 Making food orders, coffee drinks and cold drinks, cashier, taking orders, customer service.
Editor in Chief Yahara Journal March 2005 to November 2005 and Spring 06 Copyeditor for The Clarion, Fall Student Life - Madison, WI September 2002 to June 2005 Madison Area Technical College, 3550 Anderson St, Madison WI 53704, 608-246-6576 Copyeditor for The Clarion, Fall 03 and Spring 04 Pharmacy Technician Walgreens Pharmacy - Madison, WI September 2001 to August 2004 53565, 608-833-0415 Order Entry, Filling Prescriptions, Cashier, Customer Service, Problem solving.
Previous 5 years includes restaurant experience at: *Essenhaus -waitress, cocktail server and banquet server*Village Green in Middleton- server Pizza Hut- server * Chi Chi's- server * Angelina's Unicorn- server.
Customer Service skills, positive attitude, believe it and it will happen!! Good documentation, good
Schwoegler's - Madison, WI
May 2014 to December 2014
Cash handling, serving food and drink, order entry, opening and closing, cleaning. Customer srrvice
12/2017 to Current
ManagerCross Plains, WI
Making and serving food and drinks, opening and closing.
06/2017 to 12/2017
Server/BartenderThe Club Tavern － WI
Opening/closing restaurant bar, creating and mixing variety of drinks, serving food and drinks, cash handling, customer service, excellent communication skills, building relationships with new and current customers to build new regular guests and maintaining the current customers, marketing and sales of events and specials and creatively suggesting events and specials to bring new customers, excellent customer service and have fun!.
04/2016 to 06/2017
ServerThe Cheesecake Factory － Madison, WI
Taking orders and serving food and drink.
02/2015 to 11/2015
Outbound Sales RepresentativeWest Business Services － WI
I call small businesses and make contact with financial decision maker or owner.
As a business consultant I then learn more about business needs before recommending a product to fit their business.
Accomplishments Great sales record.
Excellent team building skills as well as helping build a positive team environment.
Education and Training
Associate: Liberal ArtsMiddleton Alternative Senior HighLiberal Arts
Madison Area Technical College
Activities and Honors
March 2003 to November 2003
and Spring 04
consultant I, cash
handling, Cash handling, Event planning, order entry, sales