manager resume example with 15+ years of experience
JessicaClaire
Manager
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
LinkedIn:
Professional Summary
Talented Manager with expert team leadership, planning and organizational skills built during a successful career. Smoothly equipping employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Skills
Energetic leader
Community Outreach
Interactive Management
Crisis Intervention
Change Management
Web Browser Software(Google Scholar)
Microsoft Office (Excel, Charts/Pivot Tables VlookUp, Sharepoint)
Learning Management Systems
Interdisciplinary Collaboration
Interactive Learning
Nursing - Licensed Practical Nurse NLC
Work History
Manager, 06/2017 - Current University Of Maryland – Berwyn Heights, MD,
Helped patients receive appropriate, high-quality care with reasonable results.
Accomplished multiple tasks within established timeframes.
Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
Evaluated treatment plans against individual goals and healthcare standards.
Onboarded new employees with training and new hire documentation.
Cross-trained 12 existing employees to maximize team agility and performance.
Maximized performance by monitoring daily activities and mentoring team members.
Evaluated employees' strengths and assigned tasks based upon experience and training.
Risk Consultant, 09/2015 - 06/2017 Xl Group – Houston, TX,
Developed and controlled execution of reporting and analytics for multiple operations departments.
Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
Advised senior managers on policy strategies for reducing liability and preventing losses.
Reviewed contracts and agreements to identify potential risks and ideal mitigation strategies.
Built and harmonized operations reports for team leaders, senior managers and executives, supervising automation of reports and data sources to eliminate errors.
Kept operations in compliance with OSHA, state and federal regulations through regular safety inspections and hazards management strategies.
Analyzed portfolios and identified risk factors, facilitating reduction of delinquencies on new volumes and recommending risk-adverse underwriting strategies.
Southeastern Risk and Safety Consultant, 05/2007 - 09/2016 Golden Living/Beverly Enterprises – City, STATE,
Responsible for the entire Southeastern Region that included 83 free standing skilled nursing centers.
Desk authority of up to 100K on workers' compensation claims
Inspected 83 worksites, practices and geared for compliance with established safety standards.
Responded to any emergencies as instructed and with utmost efficiency.
Recognized, documented and advised on removal of hazards.
Inspected facilities for adherence to fire, hazard and safety guidelines.
Developed safety training procedures and authored manuals for distribution to staff members.
Implemented safety training and traffic safety instructional courses which bolstered improvements in safety culture across personnel groups.
Corporate Director of Risk Management, 06/2009 - 09/2017 Regency Hospital Company LLC – City, STATE,
Direct supervisor to 24 HR Managers in areas of EEOC, compliance and Workers Compensation
Led Broker meetings (Lockton) renewals of D&O, GL/PL, WC
Corporate trainer
Created plans and communicated deadlines to complete projects on time.
Led projects and analyzed data to identify opportunities for improvement.
Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Managed team of employees, overseeing hiring, training and professional growth of employees.
Used Microsoft Word and other software tools to create documents and other communications.
Jurisdictions: GA, TX, OH, ARK, SC, LA, MS, IN, MN, HI
Education
Bachelor of Arts: Early Childhood Education, Expected in - Shorter University - Rome, GA GPA: Status -
Continuing education in Early Childhood Education
Master of Arts: Organizational Leadership, Expected in 05/2005 - Shorter University - Rome, GA GPA: Status -
Bachelor of Science: Business Management, Expected in 12/2002 - Shorter University - Rome, GA GPA: Status -
: Licensed Practical Nurse, Expected in 09/1992 - Gwinnett Technical College - Lawrenceville, GPA: Status -
Elected to Class Secretary of my LPN Peer group, 1992
Accomplishments
Achieved greater efficiency and customer service by developing and introducing a new software specific to finance and patient care.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Supervised team of 12 staff members.
Developed an offshore team of nurses (Philippines)
Additional Information
Certified Workers Compensation Professional (CWCP)
Licensed Practical Nurse NLC
OSHA OTI 511 Certified
Northeast Georgia Basic Life Support (BLS) Certification
Barrow County Substitute Teacher Training Completion
ARM pursing
Excel Pivot Table Certification pursing
Certifications
Licensed LPN NLC
Certified Workers' Compensation Professional (CWCP)
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